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Consumer Advocates Lodge Complaint Against T-Mobile

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it' for dumb people

netboy

Dec 8, 2015, 4:26 PM
it called no contract, but if you leave early, you must pay the reminding balance for the phone. isnt this the same as 2 years contract, if you leave early, you pay ETF ?
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Papeng27

Dec 9, 2015, 1:09 AM
Dude what you are paying only is the phone itself when you cancel the account. Actually, with the EIP(Equipment Installment Plan), it gives you the option to pay the phone in installments, say the phone price is $500 / 24 months = $20.83 monthly installments. If you pay, say only 2 months out of it, so $20.83 x 2 months= $41.67. Deduct it from $500 and the remaining is what you will pay for cancellation.

On the other hand, the ETF(Early Termination Fee) is like a penalty charge added on top of the final bill(if you are in contract with your carrier service).

So basically, with T-Mobile you only get to pay the phone at cancellation. While carrier's with contracts, you get to pay the phone you purchased(if any) from them and additional ...
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netboy

Dec 9, 2015, 2:00 AM
what??
on 2 years contract, you getting the Samsung for 249$ instead of paying full price. the ETF is to cover the price of the phone if you leave early. how is this different from T-Mobile bullshit no contact?
that is like I giving you my 2016 Mercedes for free but I only charging you 60k$ for shipping and handling.
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Papeng27

Dec 9, 2015, 2:41 AM
I would suggest you check out the price of the phone first and do the math. There are no ETF included on the phone's price.
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Zpike

Dec 9, 2015, 9:31 AM
>>that is like I giving you my 2016 Mercedes for free but I only charging you 60k$ for shipping and handling.

You are absolutely correct. The only people who don't see this don't WANT to see this.
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Brad K

Dec 9, 2015, 11:08 AM
It's different because when you get a phone at a discount you sign a service agreement for that plan and phone. When you do the financing you get your service agreement paperwork, then you sign a separate form that explains the details of the financing agreement.

It's a paperwork loophole essentially, you may not like it but legally it's not a contract.
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vikes0115

Dec 9, 2015, 11:39 AM
"It's a paperwork loophole essentially, you may not like it but legally it's not a contract."

Not true, the payment plan is a purchase installment contract; which is a contract... just a different kind of contract.

Personally I think the installment purchase contract is better since it's a more transparent way to do things; however fundamentally and legally whether the contract is for service or for the device there is no meaningful difference.

The deceptive advertising claims are not as serious as the violations of federal debt collection laws. If those allegations are true T-Mobile will be looking at a very large penalty.
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Zpike

Dec 9, 2015, 3:36 PM
>>It's a paperwork loophole essentially, you may not like it but legally it's not a contract.

If the " separate form that explains the details of the financing agreement" has terms that are contingent upon keeping the service, then that document is, in fact, a service agreement and T-mobile has misrepresented it's services. They will lose the lawsuit, and more may follow with other carriers doing the same thing.

If it turns out that the terms of financing actually are not tied to the service, then the lawsuit will fail.

Now I'm not saying that the way T-Mobile sells its service is wrong. I'm fine with whatever sales model they want to use. But it is wrong to advertise something as not being a service contract when it actually is a s...
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