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Review: Motorola Moto X Pure Edition

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Moto x pure - terrible tech support

Easpar

Oct 17, 2015, 2:24 PM
Terrible experience.The new Moto x pure would not synch properly, would not connect to web while on a phone call, was missing option to remove accounts, etc. Spent hours mostly on hold with tech support which is in el Salvador. Spoke to half a dozen reps, they are illiterate technologically (for example: suggested that the best way to back up photos is to email them to myself), don't know basic phone functions, have bad attitude, lied promising to send email with instructions to correct issues, or to call in an hour, didn't have any answers so intentionally lowered voice when were asked to speak up, told me that they are just making the phones and if applications are not working I need to talk to Google or Verizon.
After doing my own resea...
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