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VCAST Music Disables MP3 Playback

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Top message:  Class Action #2!!!! by SForsyth01   Jan 9, 2006, 4:58 PM

Replying to:  Re: Class Action #2!!!! by clr7181   Jan 10, 2006, 2:33 PM

Re: Class Action #2!!!!

by SForsyth01    Jan 10, 2006, 3:04 PM

clr7181 said:
"You are correct, I don't have to accept the software upgrade, but what happens if I am in need of a fix that is in a software update, but I don't want to lose MP3 capability. At that point, I am up a creek without a paddle. And that isn't fair to the consumer."

What are your options? Send it in to the manufacturer. They will be able to take care of any issues like that. And if you aren't happy with that, well there's no making you happy. All you want to do is whine. My only other thing I have to say on this is that, if Verizon went ahead and launched VCast Music, and didn't offer any software upgrades to some existing VCast capable equipment, there would be even more B****ig because someone out there doesn't want to pay full retail price to get that function on their phone. It's one of those situations. Either way they'd upset someone. How about instead VZW quits bringing anything new at all out? Would that make sense? Not hardly....take it for what it is. And if you don't like it. Switch. Because we are getting hundreds of thousands of new customers daily.

Yeah, the manufacturer will be able to take care of issues like that....ESPECIALLY WHEN VERIZON OWNS THE UI, therefore the only fix would be to upgrade VERIZON'S software. Great thinking, buddy. Rolling Eyes

Your best bet, as an obvious Verizon employee, would be to accept that the customer is entitled to certain things - and not losing functions on their phone in the process of getting something fixed is something that I feel they are entitled to. Pardon me for living. Rolling Eyes

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