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FTC Nails TracFone for $40M Over False Advertising

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Throttled is still unlimited

poncho524

Jan 28, 2015, 4:37 PM
This is a bunch of crap.

Carriers should be allowed to throttle if they feel they need to in order to keep enough bandwidth open for all their customers. The cable companies do this.

This throttling shouldn't be a surprise if people actually read their service agreements.

Are they not getting unlimited data? just a little slower?

Why is it TracFone's fault people don't read?
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The Victor

Jan 28, 2015, 6:03 PM
i dont believe that was the point, yes every carrier throtles but the way that they did it is what aused them to have to pay, plus it wasnt just throttling some were cut off completely.

the about the ine print i have a problem with because everyone does it...its the point of it being there, most people dont bother with it
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T Bone

Jan 28, 2015, 10:13 PM
It is ridiculous, it's not even a question of reading the fine print, it is bothering to read at all. Next to the word 'unlimited' is an asterix, which if you follow it says '3 GB of high speed data and then 2G speeds for the rest of the billing cycle', and that print is the same size as the rest of the ad.


'Unlimited means unlimited' the FCC needs to grow the hell up, what next, are they going to sue the Olive Garden because they won't keep their promise of 'unlimited pasta and breadsticks' if you ask for your 75th refill? Any promise of 'unlimited' has an implied restriction 'unlimited provided your usage is reasonable'.
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vikes0115

Jan 29, 2015, 10:18 AM
That asterix was put on their packaging, web site, etc. after this became an issue. On the earlier packaging (probably up until some time in 2013 or 2014) didn't include any of that wording. It also wasn't in the terms of service, nor was there any defined cap after which "throttling" would occur. I had a kid get "throttled" after 500 mb one month (checked this using the text based data usage tool they provide). Also the "throttling" isn't back to 2G speeds, in practice its FAR below that and effectively makes the data service useless. Even loading a VERY basic web page would take several minutes and anything more than the extremely basic wouldn't load at all. This also impacted MMS and the data speed throttled to was so slow you could...
(continues)
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rwalford79

Jan 30, 2015, 5:39 AM
Incorrect -

Unlimited implies, NO LIMITS - not limits with stipulations or under certain conditions, this includes speed restrictions.

To be fair, companies need to stop marketing "Unlimited Web" as part of the deal, they need to say, "Unlimited Web Access" then state how much of it will be at higher speeds and how much at lower speeds. Access to the internet is unlimited as in you can access and pull up as many web pages as you would like without being charged overages, but it needs to be stated at what point does the high speed internet not get used and it slows down.
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DarkStar

Jan 30, 2015, 2:15 PM
I don't think you understand what Unlimited means.

un·lim·it·ed adjective \-ˈli-mə-təd\
: without any limits or restrictions

: not limited in number or amount

So that means that any company at all that advertises unlimited internet is doing false advertising. Its impossible to have unlimited internet. If you are throttled to 500 kbits/s then you can only download 2.47 GB a month if you download continuously for the entire month. 2.47 GB is not unlimited.

So please get your facts straight.
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