Verizon Says No Data Rollover Programs In Its Future
Talk about sheeple.
First off, why would anyone logically do this?
If you don't come close to using all your data every month, you're paying too much for that data. Drop down a tier or two.
Even if you're on, say, a 10gb plan, and routinely use 6 of it, what is the point of having 14gb the following month? You only ever use 6 anyways. Still overpaying.
Likewise, if you use close to all your allotted data for the month, then you just need to bump up to the next tier.
Rolling over data is gimmick, regardless of the carrier. Furthermore, those carriers are probably going to charge extra for the rollover feature and cap the amount to can have banked to 5 or 10gb anyways.
If you don't come close to using all your data every month, you're paying too much for that data. Drop down a tier or two.
Even if you're on, say, a 10gb plan, and routinely use 6 of it, what is the point of having 14gb the following month? You only ever use 6 anyways. Still overpaying.
Likewise, if you use close to all your allotted data for the month, then you just need to bump up to the next tier.
Rolling over data is gimmick, regardless of the carrier. Furthermore, those carriers are probably going to charge extra for the rollover feature and cap the amount to can have banked to 5 or 10gb anyways.
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But to argue your point, lets say you do drop down and everything is great until you have a heavy data month and go a little over. Wouldn't it be nice not to have any overage charges as your plan carried enough data over for you to use?
The point of rollover data is both T-Mobile and AT&T are telling their customers that they are never stopping their efforts to try and improve the customer experience on their networks.
Verizon is basically tell their customers, we want to make more money off of you and we don't care about changing our ways...until its too late at least!
The point of rollover data is both T-Mobile and AT&T are telling their customers that they are never stopping their efforts to try and improve the customer experience on their networks.
Verizon is basically tell their customers, we want to make more money off of you and we don't care about changing our ways...until its too late at least!
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If your overage charges are less than it would of been to have the higher data plan over the last however many months then no, I'll take the overage charges.
For example, the cost of 1 GB of overage for me is $15 extra that month, if I bumped up 1 GB on my data plan it would be $10 more per month. If you go over data once every 3 months then over that period you would be paying $15 in overage charges compared to $30 with an increased data plan. Even if you go over every other month it's still only $15 extra compared to $20. And of course if you go over every month then you don't have anything to roll over anyways.
For example, the cost of 1 GB of overage for me is $15 extra that month, if I bumped up 1 GB on my data plan it would be $10 more per month. If you go over data once every 3 months then over that period you would be paying $15 in overage charges compared to $30 with an increased data plan. Even if you go over every other month it's still only $15 extra compared to $20. And of course if you go over every month then you don't have anything to roll over anyways.
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You've actually just given the argument why carriers have decided to implement this. Because in practice it is something that is rarely used. It allows them to give the customer some piece of mind at very little cost to the carrier.
That's why Verizon's attitude towards this is so puzzling. It only costs them money in the rare occasion a customer exceeds what they usually use. In my own personal experience this frequently happens either due to an unusually long trip or some type of unforeseen personal tragedy (like having a family member in the hospital, etc.), so pretty infrequent events. Even at that the only "money" lost by the carrier is the loss of overage fees in that month (to the extent they are offset by the rolled over data...
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That's why Verizon's attitude towards this is so puzzling. It only costs them money in the rare occasion a customer exceeds what they usually use. In my own personal experience this frequently happens either due to an unusually long trip or some type of unforeseen personal tragedy (like having a family member in the hospital, etc.), so pretty infrequent events. Even at that the only "money" lost by the carrier is the loss of overage fees in that month (to the extent they are offset by the rolled over data...
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When I worked for at&t customer service, we were told that if a customer is demanding credits, we should first start by offering free rollover minutes, because while customers loved them some rollover minutes, the fact of the matter is that the probability of them ever actually using those rollover minutes was virtually nil....so by giving them free rollover minutes we were basically giving them nothing...but the customer felt like they were getting something...
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Before switching to the mobile early last year with unlimited talk and text, I was with at&t on a rollover minutes plan for years.....at one point I had accumulated something like 3,000 rollover minutes....then suddenly there was an increase in my usage, and I started using a lot more minutes.....and I was going over my minutes more often than not, sometimes by as many as 200-300 minutes or more, and on the months where I didn't go over my minutes, I was coming close, and was banking only 30-60 minutes a month, versus the 300 minutes a month I was banking only a few months earlier
By the time I switched to the value unlimited plan, my rollover minutes were down to less than 1,000
If I hadn't switched to the unlimited plan, I would have...
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By the time I switched to the value unlimited plan, my rollover minutes were down to less than 1,000
If I hadn't switched to the unlimited plan, I would have...
(continues)
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This forum is closed.
