AT&T Admits Employee Accessed Customer Data
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second time
Damn, this it's the second time this year, what's going on att?
I think att should give a public explanation of what's going on and the government should initiated an formal investigation
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Only if there was wrongdoing, not just curiosity, or accident, or mistake.
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Um Duh. It would pretty much go like this.
"We had an snooping employee, he no longer works for us."
You make it sound like AT&T is authorizing employees to access restricted data.
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You are of course right about that, there is no evidence as of now that there is more than one person responsible for this, and no evidence that it was malicious or did any harm to anyone, but as an at&t customer I do want to know what steps they are taking to prevent this kind of thing from happening in the future. It is not unreasonable to ask 'okay...so what are you doing to prevent this from happening again?'
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You're missing the real question here. Is this just an AT&T problem, and only AT&T employees are doing this, or is this occurring on a much wider scale among employees of all carriers and only these two got caught? With individual employees acting on their own this is likely either a case where 1) AT&T is doing a poor job of screening applicants/hiring employees and is letting more people like this slip through and get hired or 2) AT&T is doing a better job monitoring what their employees are getting into and getting rid of them.
With out a lot more information its hard to know who to be outraged at.
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