AT&T Increases Activation Fee to $40
Nothing but a scam.
In what other business do they offer a product for $200, then when you check out add another $40 because OMG it's so expensive and we forgot to price our products to include employee payroll and the electricity and phone bill?
Or how about advertising a product for 50% off, then you get to the store and they tack on an extra $40 because the advertised discount is more than they can afford?
Or how about advertising a product for 50% off, then you get to the store and they tack on an extra $40 because the advertised discount is more than they can afford?
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pay the full price of the phone and you wont have to worry about it, if you dont wanna do that stop complaining and pay the fee
i hate when i used to get calls about this because you do have a choice
i hate when i used to get calls about this because you do have a choice
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When the reality, should be, that since carriers want you locked into a contract, they should WAIVE the fee, and only charge those who are month-to-month...why you ask...so that way those who are willing to stay longer get the benefit of a discount and perks of staying.
Now I am not all for contracts by any means, and I believe monthly customers are more volatile, and they should have the best options, but I dont think you want to alienate those who are willing to stay long term by charging them more. By that method, you are encouraging them to go elsewhere, or only stay 6 months and then leave on a month-to-month plan instead.
Now I am not all for contracts by any means, and I believe monthly customers are more volatile, and they should have the best options, but I dont think you want to alienate those who are willing to stay long term by charging them more. By that method, you are encouraging them to go elsewhere, or only stay 6 months and then leave on a month-to-month plan instead.
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some carriers want you locked into a contract, of the 4, verizons really the only one who pushes contracts AT&T pushes for next plans
and if your on a contract theyre losing money on the phones because your getting it at a subsidy the only way they really get it back is wityh the ETF
what perks dfo you get for staying, ive been with verizon for probably 10+ years now and havent gotten a single thing
theyre not alientating anyone its just giving people that may be bparderline between contract and next plans more towards the next plan,
and its only $4, if thats gonna break you, you dont need to be getting a new phone anyways
and if your on a contract theyre losing money on the phones because your getting it at a subsidy the only way they really get it back is wityh the ETF
what perks dfo you get for staying, ive been with verizon for probably 10+ years now and havent gotten a single thing
theyre not alientating anyone its just giving people that may be bparderline between contract and next plans more towards the next plan,
and its only $4, if thats gonna break you, you dont need to be getting a new phone anyways
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You do have perks with for being with Verizon for so long. Its called having great service for 10 years. 🤣
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and that i have the only time ive ever complained about with verizon is that they took my unlimited data plan away when i upgraded but i was aware it was gonna happen and didnt have the money to pay full price and didnt want to
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was that they charge the activation regardless, whether you bring your own device or have them finance it. Are you saying that is not the case?
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AT&T is currently waiving the activation fees for bring your own device customers as a promo and rumor is it will become the policy, won't be long before AT&T no longer does 2 year contacts
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no the only way you get charged is if you do a 2yr contract anything else doesnt as stated in the article
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thats why id ont understand the complaining if you dont wanna pay it go with a next/edge plan and you wont have to worry about it
if you dont wanna end up paying for thwe full price of the phone or just dont plan on upgrading that quickly do a 2 yr contract pay the activation/upgrade fee, on an upcoming bill, and be done with it
if you dont wanna end up paying for thwe full price of the phone or just dont plan on upgrading that quickly do a 2 yr contract pay the activation/upgrade fee, on an upcoming bill, and be done with it
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What a load. They advertise a phone discounted to $100, then they say just kidding we want another $40 because we don't actually want to sell it for that price, and you come along and say "no problem, just pay $500!"
Besides that, they usually stick people for the activation fee anyway.
Besides that, they usually stick people for the activation fee anyway.
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im just saying if your gonna complain about paying a $40 activation fee on top of the subsidy that your paying, just do a next plan and dont worry about it
dont wanna pay $500-700 for a phone quit complaining and pay the fee
dont wanna pay $500-700 for a phone quit complaining and pay the fee
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Hopefully you don't take calls any longer, because the activation fee has nothing to do with the cost of the handset, or whether subsidized or purchased outright.
Activation fees are just a F-you fee because they can, like charging for texts.
Activation fees are just a F-you fee because they can, like charging for texts.
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Activation fees are a negotiating tactic to give customer service something on the bill that they can waive if necessary in order to calm down an angry customer.
Customer service can say 'Mr Customer I can see that you're unhappy, here's what I can do for you, let me waive these activation fees, that will lower your bill by $40 per line, saving you $200 on your first bill' and the customer calms down and feels like he 'won' the standoff with the phone company, even though he really didn't because no one actually cares about the activation fee.
Without these bogus, nonsense fees that no one really cares about, the only thing to do to calm down an angry customer is starting lowering the price of the rate plans, which is something that ...
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Customer service can say 'Mr Customer I can see that you're unhappy, here's what I can do for you, let me waive these activation fees, that will lower your bill by $40 per line, saving you $200 on your first bill' and the customer calms down and feels like he 'won' the standoff with the phone company, even though he really didn't because no one actually cares about the activation fee.
Without these bogus, nonsense fees that no one really cares about, the only thing to do to calm down an angry customer is starting lowering the price of the rate plans, which is something that ...
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not all carriers allow you to waive it, Sometimes AT&T will but theres times that they wont
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I never refused a request to waive an upgrade or activation fee during my time with at&t, and in fact, at&t policy is that if a customer asks for a credit of less than $50, and you refuse, and the call becomes escalated to management, then you get into trouble.....so not only were we encouraged to waive the fee, we were told that consistent refusal to waive the fee, followed by frequent escalations to management, was a terminating offense. In short, yes, you can be fired for refusing to waive an activation fee. That may sound ridiculous but consider, there is a cost associated with a call to customer service, if the cost of the call is greater than the cost of the credit that you refuse to give, then the company loses money. Thus, it just...
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i never said it was its just they waive the fee if you pay the full price of the phone or byod
as far as charging for texts, its a service your using why wouldnt they charge you for using something on their network
theres plenty of apps you can download and use for free
as far as charging for texts, its a service your using why wouldnt they charge you for using something on their network
theres plenty of apps you can download and use for free
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