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T-Mobile HotSpot @Home Review

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How does 9-1-1 work on the wi-fi part?

saa001

Jun 27, 2007, 12:19 PM
I know with other VOIP providers, you have to enter you address for 9-1-1. Do you have to do that for the wi-fi part of this system (since it is essentially a VOIP system).
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lray801

Jun 27, 2007, 1:34 PM
The user will have to register a 911 address with T-Mobile via My.T-Mobile.com or Customer Care.
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Nikoletta

Jun 27, 2007, 6:21 PM
You will be asked to provide a e911 address when you purchase the router. Most other routers (like our HotSpots) provide their own address, since we know it might be used for that. If you do not have one on file you will not be able to use the phone to place a 911 call if there are no towers also in range to triangulate off of.

Interestingly enough, if that happens, and there's no tower to place the 911 call with and you have no land line (as that is more-or-less the goal of the @Home service, to be "The Only Phone You Need") but still have a landline handset, even if you don't have service on it you can still use it to dial 911.

like lray801 said, the address can be entered on your My T-Mobile account, Care, or will be asked for my ...
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katrina

Jul 2, 2007, 1:27 PM
A call to 911 will always try to use a tower if one is avaiable (even if you are connected to wifi), if not it will use the wifi network and privide the address that you registered with t-mobile
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