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Top message:  Mogul vs 8525 by Djanifer9512   Jun 18, 2007, 7:35 AM

Replying to:  Re: Mogul vs 8525 by DAKING0225   Jun 25, 2007, 1:17 PM

Re: Mogul vs 8525

by mitziedoll    Jun 28, 2007, 2:20 AM

Hello,
I must say that I am underwhelmed by your technical knowledge as well as unimpressive grammar. As the manager of a store that sells all of the major carriers (Sprint, T Mobile, Verizon and Cingular) your argument is flawed. First of all, Telephia, the company that produced the Dropped Call Survey has yet to stand up for it's findings in court. As a result many of the billboards and advertisements have been forced to be removed in various markets. Secondly, to make a claim like that one must consider the total area of coverage. Largest National Coverage is purposefully vague. National coverage can be digital, analog, or roaming coverage. Sprint used to make that same claim. However, if one were to place a Sprint Coverage map next to a Verizon Coverage map it would be easy to see that Verizon has much more digital coverage. Even more hilarious are Cingular's broadband claims. The GSM broadband is a joke. So far no boundaries have been drawn as to what can be considered broadband so to some 650k is considered lightening fast. Im not suggesting that Sprint is the greatest company in the world. Customer service has been a long standing joke and has become progressively worse lately thanks to the new billing systems which take poor design to a whole new level. Sprint also has many issues with marketing and who can forget the trouble they got in with Alamosa over the whole credit debacle. Sprint unlike Verizon has not put forethought into the type of customers that they are acquiring. As such their churn rate is through the roof with people angry over customer service issues or non paying customers. To Verizon's detriment is the fact that they are so slow to adapt with handsets and pricing. For instance, Verizon had a shot at acquiring the iphone but they did not due to arguements over who (Apple or Verizon) would handle the technical aspects. As far as pricing goes, Verizons plans have remained consistant, consistantly high that is. Just last month they finally introduced an unlimited text plan an average 10.00 higher than the others. As far as T Mobile goes, well the customer service is great but the coverage is still somewhat of a joke unless the person lives in a well covered area. Even then as with my opinion of the Cingular, GSM call quality in the US leaves a lot to be desired. My point is that yes, they all have redeeming qualities and they all suck for certain people. Perhaps the last post was by a Sprint employee, he was just sticking up for his brand as you are for yours. If anything can be learned it's that your as guilty as he is. You shouldn't believe everything your told at face value.

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