Page Plus Attempting to Resolve Network Outage
Technology is not flawless by any means and far from perfect.
One pays for a service and expects a service. Understandable. On those rare occasions when problems occur, some patience is needed.
Alternative means can be found be the effort made to communicate until the issue is resolved. Humans are quite adaptable. That is how we got as far as we did in the past 30 years with technology. Just an FYI.....