Radio Shack To Ditch Verizon for Cingular

Good for you then.

That post was directed at somebody who doesn't know their facts and is most likely basing their opinion on no experience, just what they've heard.

I wasn't talking to you, so why speak?

Cuz you're always responding/flaming/criticizing others, even when no one was talking to you to beggin with, so why are you speaking again? 🙄

Do me a favor and look up hypocrite in the dictionary. If you have time, look it up in the encyclopedia too. I'm quite sure your picture will be there.

1. I wasn't talking to you either.
2. I don't flame.
3. I criticize those who need to be criticized.
4. If I need to be criticized I'll gladly take it. From you however, it is just humorous.

I know you have an unbelievably large grudge against me for the things I've corrected you on because you love to throw things in Verizon's favor. You probably think I'm some big Verizon bully, but I'm not. If somebody spews misinformation about another company I'll gladly correct them. You just seem to be in the league of Nextel18 and KingFrog when you post. Some things never ch...
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I have a cingular phone, and every time ive had to call customer service, they are in america or canada.

Sprint? India.

Verizon? America.

So I guess in that respect, cingular and verizon are tied.

Sprint by far has terrible customer service, but in my experiences (having worked for Cingular and had Sprint subscriptions when I was younger)both of these companies suck in regards of how they treat their customers. Only people like RUFF1415, who live in a non-realistic world, can think that re-selling services from the two most customer UN-friendly companies can be good for business. RUFF, if Cingular is paying your mortgage, go ahead and stick up for them, but keep in mind, you're company is LUCKY not good. Bell held Cingular's hand all the way through the AT&T merger and that is the ONLY reason that Cingular is where they are now. Customer base doesn't mean a thing when customers are churning faster than adding! Bark at that 😎

I love how people like you are getting defensive over everything from customer base to churn, when the only thing that I corrected somebody on was customer service.

Simply put, Sprint's customer service is consistently rated dead last, not Cingular's.

Now why you (I don't remember replying to you) would respond telling me that I live in a non-realistic world is beyond me.

1. I never said that this would be good for Cingular. I do believe that RadioShack gave Verizon a good haul though, surveys show that Verizon customers through RadioShack are near the top of the list when it comes to satisfied customers.

2. You said "you're company is lucky not good". a) They're not "my" company. b) I'd beg to differ, because I've be...
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Woops, it was you that I resonded to. Silly me.

First off, I am no Verizon fanboy. I simply was stating that business strategy would be MY reasoning for keeping a good thing going. Cingular does have a nice NEW 4.2 million customer gap, but prior to the merger with ATTWS I believe that Verizon had the market by nearly 12 million customers? That must say something to their quality as a customer service company. The point you have missed is that all of the wireless carriers in the US serve two purposes. Sales and service. The companies exist to create longterm customer bases. And, yes for the first time in a few years Cingular can claim lower churn rates. But can that be credited to the merger? I think not. Could there be a possibility that migrations from blue to orange billing systems is ...
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axess_denied said: If this is going to be a point of argument, just look at the fact that when Bell announced a buy out of AT&T long distance they only offered $12 billion instead of the hefty $42 billion they gave for ATTWS.

That's good business sense. AT&T Corp. isn't worth nearly as much as AT&T Wireless was, when considering the futuer in telecommunications. SBC knew that landline service, whether it be telephone or high-speed internet, is losing steam. AT&T Corp. has been losing landline customers and revenue for years now. Wireless is the future. SBC wasn't stupid enough to offer more than $12 billion for a company with a gloomy future. Now buying a wireless carrier on the other hand, is worth m...
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Personally, I couldn't tell you whether or not Cingular's customer service is bad or not. Do you know why? Because I've never had to call them, and that's something that fact is more important to me than whether or not their customer service is good.

Cingular's customer service isn't losing them anything. T-Mobile has constantly been awarded for their customer service, which is rated better than even Verizon's right? Then tell me why they aren't adding nearly as many customers each quarter as Verizon and Cingular are. I don't see Cingular losing anything in the GSM market to T-Mobile. That's funny. 🤣

Why would RadioShack reserve their resources for the two worst customer service companies in the industry? Well they turn a ...
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Cingular isn't losing anything in the GSM market to companies like T-Mobile. Tell me then why international roaming agreements between T-Mobile USA and other GSM carriers have been, for several months, coming to a standards agreement for network handoffs and GPRS usage? In what ways is Cingular better than anyone? They have the most amount of customers? So what that is called market share, it doesn't prove their business is good. And how long will it take Cingular to turn profit after there $42 billion expenditure on ATTWS? Didn't think about those things. Cingular also doesn't offer GSM coverage in an "all-over" network because there is no such thing. Cingular represents a network that is theoretical and not real. Would you as a business ow...
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PS - I worked for Cingular as they were gearing up for the merger. VWS is the biggest thing standing in Cingular's way of dominating the nation in wireles, and slowly number 6 T-Mobile is making it's presence felt. You have a company that has only been dealing with GSM for 3 years competing with a company that has been running these systems for almost 7. (Originally Voice Stream) What matters? How many customers there are, or how satisfied they are? And if you have never had to deal with Cingulars CARE, consider yourself lucky. They are only rated better than Sprint because you still talk to an American (for now)

Cingular isn't losing anything to GSM companies like T-Mobile.

The only thing there really is to lose against another company for is marketshare. Losing marketshare then will lose you customers, revenue, and affect churn. None of that is happening to Cingular.

Cingular's coverage is better than most because their native network is the largest of any carrier. If you're driving on a highway with somebody like Sprint or T-Mobile and all of a sudden you're depending on a roaming partner for a signal, your call will be dropped. And if you're in an area where the signal is so weak that you can't make a call but strong enough for your phone to hold onto it, you're screwed. You don't have these problems with Cingular's network, because on...
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First off, Genius, for Q2 of this year they did not turn a profit that offset their expenses for purchasing ATTWS since they are still funneling money to merge the two networks in all parts of the country.
If you feel that Cingular is such a great company as far as network is concerned, why then has the FCC received so many complaints? From not only subscribers, but other companies who have roaming agreements with Cingular. And if Cingular has such a far superior network, with out dropped calls and tattered coverage, why have they NEVER been awarded number one right sin the minds of consumers in ANY market? Also, concerning network coverage I would ask you to do one thing before you open the hole in your face any more. Get out from in fron...
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Well, if you knew more about corporate accounting, you would know that often the money spent on networks is not a loss, in fact you're taking a more liquid asset (such as cash) or a liablility (such as credit) and turning it into another asset (network infrastructure).

If that weren't the case, then Verizon's network is *worthless*, not to mention T-Mobile's is worthless, like wise Sprint/Nextel, and of course, Cingular's.

Cingular boasts the largest network with the largest data coverage area, the largest subscriber base, and if I'm not mistaken, the largest selection of phones. Not to mention the versatility of the SIM or the higher voice quality of GSM over CDMA.

And not to mention that T-Mobile and Cingular are just as much par...
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Lol 🤣

Remember that T-Mobile will have better network arrangements throughout the globe because T-Mobile has networks throughout the globe. If Verizon Wireless were GSM, they'd be the leader as parent company Vodafone is a world leader in wireless coverage.