I have been waiting for weeks for Amazon to send me this phone. They had the best price when it launched ($50.00) but 5-7 week wait for delivery. Still have yet to receive it, but am not as excited now. I like all the phone features, but was unaware how huge the phone was or that there were so many audio issues, cheap build quality and poor battery life. I love Nokia phones, in my opinion they are the best in the industry, but now after waiting in anticipation, I feel I'm in for a big disappointment. Is it really that bad? really? After reading this review I feel I should be bracing for a string of problems and frustration. Also, what kinds of music files does it play? I see conflicting information on different web sites. Most of my music is from itunes.