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Sprint to Shut Down Some U.S. Cellular Service in October

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They don't get free phone?

T Bone

Aug 29, 2013, 2:44 PM
When at&t took over the divested Altell markets they gave the Altell customers a free phone of equal or lesser value of their current phone. But Sprint wants US Cellular customers to pay for a new phone?
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KOL4420

Aug 29, 2013, 3:45 PM
Tbone they do get free phones. They get even better deals than a new customer switching to Sprint that is not with US Cellular. Those customers received a special communication from Sprint directly as the article states with special offers.
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T Bone

Aug 30, 2013, 5:49 PM
Good to know!

I was merely asking a question, not making an accusation, the article was ambiguous, it wasn't clear that customers switching over could get a replacement phone free, it sounded like they were being asked to pay for one.
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Versed

Aug 29, 2013, 4:22 PM
If VZW or AT&T shut down service like this, by this time today there would be 386 posts on how evil they are.
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brad162

Aug 30, 2013, 9:27 AM
What are you talking about? both AT&T and VZW did "force migrations" for Alltel customers.

Verizon did it by effectively making the phones useless for anything other than basic SMS and Voice Calls (even if you were paying for data and MMS), and AT&T disconnected every alltel phone after a certain date if they did not take the "free" phone.

Sprint is offering them "free" phones to swap, but they also have the choice to buy a better model if they'd prefer. Honestly it's just the few people who wait until the last minute to do things that this is going to bother, just like my friend who stayed on Nextel like an idiot to the day it ended and almost lost his number - all because he did not want to go and swap his phone book over!
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T Bone

Aug 30, 2013, 10:57 AM
AT&T didn't have a choice about disconnecting Alltell equipment because it wasn't compatible. Verizon waited for more than 2 years for Alltell customers to switch to Verizon equipment before cutting off support.
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Jarahawk

Aug 30, 2013, 12:28 PM
Are you saying that AT&T and Verizon are NOT evil?

No one is commenting for the most part because neither Sprint nor U.S. Cellular are relevant. AT&T and Verizon ARE evil...and so is Sprint. Remember when Sprint "fired" those 500 customers for calling customer service complaining too much? If Sprint had the power that AT&T and Verizon have they would operate pretty much the same as those two behemoths. But they don't. Fewer customers...fewer resources and fewer people who care.

So yeah. I root for Sprint AND T-Mobile to compete---NOT because I think they have better ethics than Verizon and AT&T but because the prospect of there being ONLY Verizon and AT&T is frankly scary. The two smaller fries don't really matter, but let's p...
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T Bone

Aug 30, 2013, 5:47 PM
" U.S. Cellular are relevant. AT&T and Verizon ARE evil...and so is Sprint. Remember when Sprint "fired" those 500 customers for calling customer service complaining too much? "

Every wireless carrier has the same policy, basically what it comes down to is that a customer is like a girlfriend, you don't want one that is 'high maintenance', because eventually the cost of 'maintaining' these customers is greater than the potential revenue you get from them, so the only thing to do is cut them off.
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Jarahawk

Sep 1, 2013, 5:44 PM
I like this analogy. Let's replace girlfriend with...prostitute though. Better. Wireless carriers (and frankly we can expand this to any successful business and even unsuccessful ones who just can't seem to figure it out) want to provide you the least expensive product at the greatest cost possible. They don't want to set their prices so high that you would consider leaving for another pimp, however. Ever call to cancel your service?

"I'm sorry that you're canceling your service Mr. Roberson. May I ask why?"

"Yes, you may. Your upgrade fee is $35. I've been a customer for twenty years (despite the carrier only having existed for twelve) and I am outraged!"

"I understand. You do realize that all wireless carriers charge an ...
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Versed

Aug 31, 2013, 8:07 AM
Jay,
I agree, none of these companies are better or worse then each other. Think TMO is such a nice company, look at what they do in europe, they are disliked like AT&T and VZW, they just have to try and offer more, and thats good. Sprint, well I hope things change for them, honestly, in the past I have no idea where they are coming from, they took several bad options, then blame others for their mess.
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