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Sprint to Slice 800 Customer Service Jobs

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Top message:  the fewer resulting calls to its customer service representatives. by Haggard   Aug 27, 2013, 2:21 PM

Replying to:  Re: the fewer resulting calls to its customer service representatives. by T Bone   Aug 27, 2013, 4:30 PM

Re: the fewer resulting calls to its customer service representatives.

by Jellz    Aug 27, 2013, 4:59 PM

That's definitely plausible, but I do know for a fact that at least some of the people that work for AT&T online chat are outsourced. They subcontract to different vendors.

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