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Sprint to Slice 800 Customer Service Jobs

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Top message:  the fewer resulting calls to its customer service representatives. by Haggard   Aug 27, 2013, 2:21 PM

Replying to:  Re: the fewer resulting calls to its customer service representatives. by Jellz   Aug 27, 2013, 4:08 PM

Re: the fewer resulting calls to its customer service representatives.

by T Bone    Aug 27, 2013, 4:30 PM

I can confirm that many of those foreign speakers with funny accents who can't speak English that you probably think are stationed overseas are actually employed right here in the US. Call centers are becoming positively flooded with foreigners because working in a call center is increasingly becoming one of those cliched 'jobs that Americans won't do'. When I worked at an at&t call center, at least one third of the employees were Mexican, Vietnamese or Indian.

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