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T-Mobile Debuts Its Bold Moves, Including Upgrade Program

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Replying to:  Confused by crood   Jul 10, 2013, 2:36 PM

Re: Confused

by Globhead    Jul 10, 2013, 4:21 PM

crood said:
and then on the other, it says:
"...Simply trade in an eligible T-Mobile phone in good working condition


Read the whole paragraph. The first sentence says:
"Beginning Sunday, July 14, customers can choose to upgrade when they want, not when they’re told with JUMP! Here’s how it works: [....]"

That paragraph is clearly about the process for upgrades. It does not claim to offer an explanation of the process for lost or damaged phones.

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