Review: Samsung Galaxy S 4 for AT&T
Top message: Hardware??? by Zpike
Replying to: Re: Hardware??? by Eric M. Zeman
You know your readers better than I do (or maybe you don't- I'm one of them :p ), but you're writing reviews of technology. And I get that you're presenting those reviews to people who maybe aren't that tech-savvy.
But that doesn't mean you have to skew technical terminology. When you say something like "hardware," most people I know think of the guts of a thing (even the most tech illiterate), as opposed to the outer shell. And when you're talking about electronics, that's what that usually means. I don't have any study to cite, but I think most people interested in electronics understand the word "hardware" in that way. As I pointed out elsewhere, I was mostly musing about the way you guys use the word when you write your reviews. It's such a foreign usage and when I see a remark like that I have to remind myself that you are mostly talking about the aesthetic qualities of the device.
I wasn't trying to criticize your entire approach to reviewing phones. I totally get your process; and I can look the specs of a device up myself. So, I appreciate your review of your actual experience with the device as something that cannot be relayed from reading product specifications. It's one of the things that attracts me to the site.
Honestly, I never expected a comment about semantics to garner so much response. But since we're on the topic of your review process, which wasn't my intent, I'd like to make a humble suggestion. Please reconsider that all your readers are technology illiterate, because we aren't. I think you guys do a great job here, but there's always room for improvement. And maybe you could add some stuff to your reviews that would satiate the appetites of some of your more technically minded readers. Your tabbed review style is a good one that makes it easy for readers to skip over any part they're not interested in. So adding some sections on benchmarks, lab tests, technical explanations, etc., could really serve to enhance your reviews without alienating the "average Jane". If you think about it, this would allow you to better cater to both the groups. Just my opinion.