Sprint Puts Vendors at Fault for LTE Network Delays
Didn't take long
I agree! Seems they always have some kind of scapegoat to blame their problems on, no matter what they are, no matter when they happen.
"It's all their fault, even though we're supposed to be handling this."
This is crucial information that their customers and anybody else looking to switch to Sprint need to know. Here I was thinking Sprint was the one lagging and in reality its lack of equipment from the manufacturers. Kinda like when a new phone comes out and they are all sold out. Is that Sprint's fault too?
Depends. I work for Sprint for a portion of their online services. When they are offering pre-orders and go over the amount of pre-orders they can offer due to inventory, if you knew how many phones you were getting at launch, why would you continue to sell pre-orders for a phone you don't have? They've done this with every pre-order that I've been apart of.
Haggard said:
When they are offering pre-orders and go over the amount of pre-orders they can offer due to inventory, if you knew how many phones you were getting at launch, why would you continue to sell pre-orders for a phone you don't have? They've done this with every pre-order that I've been apart of.
🤣 🤣
That made me laugh a little bit.
Haggard said:
Their website is a huge pile of poop. Forget trying to track an order if you have a DM14 order number. You'll receive no updates, it will remain blank. I've sent an email to my supervisor to inform the people at Sprint that we deal with (since we're their chat provider on the website) that their website wasn't functioning properly, they came back with "It's currently not a top priority to fix at this time." It's been over a year since that portion of the website hasn't worked correctly.
ATT's olam isn't the most customer friendly, but once you show customers how to do it they like it. But I'm in customer service and everyone I talk to about olam rant at me for like the first 5 minutes of the ...
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