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Review: Sonim XP Strike for Sprint

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Top message:  Not good news, but good to know... by cellphonesaretools   Feb 14, 2013, 12:28 AM

Replying to:  Re: Not good news, but good to know... by bobc74   Feb 14, 2013, 6:46 PM

Re: Not good news, but good to know...

by cellphonesaretools    Feb 16, 2013, 12:37 PM

Perhaps the Kyocera quality issues have been addressed, and if so, great...it's about time. Glad to hear that.

What do you have to say about the severe audio quality issues Phonescoop's reviewers had very recently with the Sonim Strike?

It's interesting that you say NONE of your customers complain about the SDC phones (and by implication, the SDC service). Some of the large Nextel customers I've talked with in my area (including the company I work for) have nothing but bad things to say about the SDC trial phones they have been using for a few months. They hate SDC all-around (the phone hardware, and the poor SDC PTT performance) and having tested them alongside their hundreds of Nextel iDEN PTT phones, are unsure of what they will do when Nextel is shut down. I guess you (and your customers) are fortunate to be in an area with decent Sprint CDMA PTT coverage. Here, I know personally of at least two large Nextel customers, both of them multi-hundreds-of-phones accounts, which Sprint has lost to AT&T's PTT service.


RE: "Also I'm willing to bet the reason Motorola hasn't come to the table with any new SDC devices other than the Admiral Android device has more to do with Google's ownership of Motorola than it has to do with Sprint. How many other non-Android Motorola devices do other carriers currently have available?"

>>> So, how does that explain why Sprint doesn't have more Motorola SDC phones with the Android OS? Are you saying that under Google's ownership, Motorola can't or won't build any Andriod-powered phones that include Sprint Direct Connect in hardware like the Admiral?

No one ever said the new SDC phones couldn't run on Android—I was just pointing out the obvious facts that (a) Nextel users are accustomed to and comfortable with the known quality & ruggedness of Motorola's PTT phone hardware, (b) the Motorolas are proven, and (c) the i365 in particular has very high customer reviews on Sprint's own website. Not to mention, a company's investments in multi-bay chargers, etc.for i355/i365 style phones is not a small expense. Switching manufacturers of phones means all of the existing customers have to buy all-new support gear to go with the new manufacturer's phones. It is obvious the Kyocera Duraplus is their knock-off of the i365, including drop-in and multi-bay chargers. I'd rather get new CDMA SDC phones based on the i365 "chassis", whether powered by Android or whatever, because the i365 is a proven, superb phone hardware-wise, and it would work with the existing drop-in chargers.

But, I guess you as a Sprint sales consultant know better than me, a 10-year Nextel customer, and the large Nextel customers I've spoken with here that have moved to ATT's PTT service. Forgive my bluntness, but it's attitudes like yours that are a very large problem with Sprint, and the very reason something like 14,000,000 customers have departed Sprint-Nextel for other carriers since Sprint took over Nextel back in 2005. You can run your business with whatever attitude you choose to, and the great thing is, we customers can spend our wireless communications dollars wherever we want to, so that's a win-win ;-) It's obvious you would rather have loyal customers like me gone, rather than face up to the legitimate criticisms of Sprint's SDC phones & services. Too bad, because it's the loyal, vocal customers like me who can give you the most meaningful feedback on how you're actually doing in the real world.

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