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ZTE Aspect Lands On T-Mobile's Web Site

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ZTE = Junk, no warranty, bad repairs, rude customer service

by pixelpadre    Jan 27, 2013, 9:21 AM

Stay away from ZTE unless you like returning your phone after two months and then getting it back still broken.

ZTE CEO Lixin Cheng appears to have little concern in honoring warranty. ZTE has bad record of profitability and struggles to stay in the US cell phone market.

CEO Lixin Cheng claims national office in Richardson Texas, but don't try calling them. All you get is a prerecorded message. If you can't contact national office, what kind of company would ZTE possibly be.

My phone ear receiver quit two months after I purchased it at Radio Shack. Radio Shack would not accept the return, nor would Boost Mobile. They told me that I had to return the phone to ZTE. I did that and it took 17 days to get the phone back to me.......in the same broken condition. ZTE would not send me a replacement phone. Even after I threatened to wage a campaign against ZTE on every cell phone website on the internet, they had no concerns. So here I am acting on my promise to inform every potential buyer about ZTE crappy products. My RMA 20121226821763.

I will persist posting bad reviews until I hear from CEO Lixin Cheng directly.

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