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Sprint Says 150 Markets Will Have LTE in 'Coming Months'

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Top message:  Falling Far Behind by greekguy1170   Dec 19, 2012, 3:07 PM

Replying to:  Re: Falling Far Behind by vercetti   Dec 19, 2012, 6:30 PM

Re: Falling Far Behind

by crood    Dec 20, 2012, 3:58 PM

Such surveys don't necessarily account for customer expectations. Like many Sprint customers, I've made conscious decision to sacrifice some coverage and speed for price. As a result I'm satisfied with my service because my expectations are lower. Were I with Verizon or AT&T and had the same coverage and speed as I do with Sprint, I'd be considerably less satisfied because I'd be paying more for it.

Satisfaction isn't the same as liking something. It's how we quantify the ratio of what we give to what we get.

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