More Complaints Filed With FCC Last Year
Cingular Named "Carrier of the Year" by Wireless Week
If Cingular is so bad then why is it getting ann award for being Carrier of the year. I think Consumer Reports is so stupid... its not fair to say Cingular is the worst company without taking into effect that when customers hear the word MEGERGER they start looking for reasons to complain... "Oh i just got a dropped call it must be because of the merger! Where is the phone im going to COMPLAIN" or "Wow i went over my minutes... that can't be right it must be the merger screwing up my bill". And then Consumer Reports even comes out and recomends going to Verizon because they had the lowest complaints! I for one want to know where i can complain about Consumer Reports.
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Mostly I agree with you about consumer reports, but we are talking about FCC data and not Consumer Unions opinions. We as an industry can pat ourselves on the back all we want to, but it rings hollow with our customers who are feeling the necessity to go to the federal regulatory body to get satisfaction.
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cingular/att suck ass. i was with them and i had the worst service. ever since they merged the service for me got worse. i was roaming inside my house. that never hanppened until they merged. i left them and went ot tmobile and i have had one problem with tmobile.
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VR6Yetta said:
cingular/att suck ass. i was with them and i had the worst service. ever since they merged the service for me got worse. i was roaming inside my house. that never hanppened until they merged. i left them and went ot tmobile and i have had one problem with tmobile.
Ummmmm sorry to say dude nothing has changed since the merger other then the name, no changes in billing systems, no changes in towers, no changes in coverage, no changes in equipment... NOTHING!. And about roaming in your house, if by roaming you mean your phone swithing towers to T-mobile, that dosn't cost you any extra money unless you leave your calling area so I don't know why you would care? By the way you should of looked at...
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This forum is closed.
