FCC Socks AT&T with $700,000 Fine Over Data Plans
Those automated changes
Are a pain.....some computer somewhere changes a customer's plan, for whatever reason.....and as a customer service agent you can't do anything about it if the plan is discontinued, all you can do is file a case, and HOPE against hope that the case is settled in the customer's favor....
I fricking hated dealing with those....
I fricking hated dealing with those....
...
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