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FCC Socks AT&T with $700,000 Fine Over Data Plans

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Those automated changes

T Bone

Nov 7, 2012, 11:30 AM
Are a pain.....some computer somewhere changes a customer's plan, for whatever reason.....and as a customer service agent you can't do anything about it if the plan is discontinued, all you can do is file a case, and HOPE against hope that the case is settled in the customer's favor....

I fricking hated dealing with those....
...

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