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Review: Palm Treo 750

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Top message:  Dropped Calls by graylion   Jan 26, 2007, 11:42 PM

Replying to:  Re: Dropped Calls by graylion   Jan 27, 2007, 8:26 PM

Re: Dropped Calls

by JoeDaddy    Jan 31, 2007, 12:21 AM

Through long testing with both the 8525 and Treo 750 concerning these issues, I was able to determine the problem. Unlike the 8525, the Treo has the ability to correct this issue with the previously listed band select option.

I live on the border of UMTS coverage and this is a MAJOR problem at home. My UMTS signal strength in my home office is about 1 bar, but when the phone switches to GPRS it's almost full strength. My phone if left alone on the desk will default to UMTS and will stay there if I don't walk around the house on a call. When a call is in progress, if the call started with a U on the screen and switches to G during the call, all sorts of issues arise. I don't drop calls, but I lose many functions until the call ends.

Can not end calls, call must time out (about 30 seconds)
Can not switch call waiting
Can not use dial tones as input for voicemail or any system requiring DT
If the phone rings, I pick up the phone and it switches to G before I hit answer, I can't answer, ignore, or stop the ringer till it times out on it's own. Sad

Now, if the phone already has the G on the screen before you start or answer a call, all is well.

This was consistent with both HTC and Palm 3G devices at my house. It's not really the hardware, but the network issues concerning Cingular and it's rollout to 3G. Tech support from Cingular told me that eventually when all towers in my area are converted, the problem will go away. Early adopters always fight the bugs in the system and this is one of those annoying issues.

On the bright side, 3G is AWSOME! Palm 750 is a more enjoyable one handed experience over the 8525. Who needs WiFi with UMTS available?

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