Sprint CEO: Industry Has to Deal with the Duopoly
Replying to: Hesse Should Not Say This... by Jarahawk
Sprint is smaller today
It's not that long that Sprint was practically the only truly national carrier and you were a fool for going with anybody else for your wireless service. When my friends in high school and college started signing for cell phone contracts in the early to mid 90's they all went for Sprint because Sprint was practically the only real option.
Sprint lost its dominant market position by making rookie mistakes and getting arrogant enough to think that they could never be beaten...
Di you have any idea how many former Sprint customers there are out there who left because Sprint kept screwing up their billing, couldn't keep track of their payments or wouldn't do them the basic courtesy of warning them when they were in an area where there was no coverage and they would incur roaming charges?
I have one friend who as recently as 2009 signed up for Sprint and mailed in a cashier's check for the first bill....3 months later Sprint disconnected her service because they couldn't find the check that was sent and insisted that no payment was made....she never bothered to reconnect and just left the company. Screw ups like this are the reason people don't use Sprint
All those people I knew who signed up with Sprint back in the early to mid 90's, only one of them still uses Sprint, everyone else uses at&t or Verizon.
Let's not forget that the entire reason why at&t and Verizon are bigger today is because all of the people who got disgusted with Sprint and jumped ship...