LA, Houston Hot in Auction 58
Top message: Metro PCS by superman1490
Replying to: Re: Metro PCS by brondez11
brondez11 said:MetroPCS has nonexistent customer service...unless you call or go into a direct store. Having said that, they cover the areas they offer service in very well. I live in South Florida, and if you're anywhere between South Miami up to North Palm Beach...you get service just about anywhere you go. There's some dead spots, but then again I experience dead spots with my Nokia 3589 (which is funny, 'cause my friend has the same phone through metro and he gets service in places I don't sometimes). As for paying $60 a month...so what? That's $60 (including their best plan, unlimited everything, nationwide long distance, taxes, and insurance) for being able to yak on the phone all damn day all year 'round. Their service has improved to the point where it's a very feasible option anywhere they offer service. Snapping up spectrum in major markets is a very, very smart move for the company.
MetroPCS may have an unlimited plan but you pay for everything else and coverage is below average. MetroPCS has very bad customer service; poor phone selection; and you have to pay to receive your bill...not to mention having to pay a $3 fee just to make a payment. When it's all said and done you end up paying close to $60 per month. Not to mention they don't have any roaming agreements therefore your phone isn't worth the plastic that covers it once you're out of the coverage area. If you're relying on having service and need assistance from your carrier, MetroPCS is not the company for you. If you can't get approve with a national carrier or if you are not old enough to sign a contract then all you have is MetroPCS or some sort of pre-pay program. Every person I know has gone back to a national carrier for various reasons.
P.S.--Go pay your bill online. It's easy.
- Re: Metro PCS by trey1475