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Enhanced PTT Coming To AT&T This Year

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Top message:  Wow, really? by Vmac39   Jun 26, 2012, 3:13 PM

Replying to:  Re: Wow, really? by Vmac39   Jun 29, 2012, 4:57 AM

Re: Wow, really?

by cellphonesaretools    Jul 2, 2012, 2:02 PM

Vmac39 said:
As I've stated, in previous responses, I had ATT in mind when I made my comment. I realize my comments weren't as clear as they probably should have been. This had nothing to do with the usefulness of the technology, just ATT's ability to do anything with it, considering, it didn't work well for them before.

I also stated that it may have had a lot to do with the lack of options, when it came to phones and didn't do anything to really promote the service. That's what I meant by "fail".

In that light, I'd have to agree with you. ATT's implementation always sucked, so anyone who knew Nextel's performance hated ATT's lousy system and gave it up, and those who were new to PTT and for whom ATT was their first exposure to PTT thought "this is no good, why bother with it" (and in ATT's case, they were right). So, yes, ATT's implementation to date has been very poor, hence the negative feelings from you and other ATT PTT users.

One huge marketing advantage Nextel made for themselves is that they automatically put the PTT capability in every phone they made, so that the potential market was all of Nextel, not just a few users who might have purposely bought a PTT-capable phone. That, and unlimited PTT service was the default for most Nextel plans, which saved users their prime-time voice minutes. If ATT and Verizon really wanted to capture the PTT market, they could only do so by putting PTT capability in ALL of their phones, so it is just a matter of turning on the service if a user wants to try it for their business or for their family. But users who are not already familiar with the advantages of also having PTT on their phones, are not going to trade in to get it. The old "If you build it they will come." saying applies to a certain extent where PTT uptake is concerned.

And as you pointed out, ATT did little to promote PTT as a useful adjunct to voice & texting. Really, there has been nearly ZERO promotion of PTT in the US at all, including Sprint itself, since Sprint took over Nextel and has been actively working to kill it. The original Nextel completely understood the value PTT has, and they understood the PTT user. Sprint, by comparison, never "got it" where PTT or the Nextel customer psyche was concerned, so overall PTT in the US has been on a downward spiral since 2005. No fault of the Nextel PTT technoloogy, the entire problem has been Sprint's stupidity and arrogance where PTT in general, and Nextel customers in particular, are concerned.

Forgive me for rambling on here, but I have to point this out because everyone seems to have forgotten it these days. One of the HUGE differences, and MAJOR advantages of, Nextel's iDEN-based PTT, is that it is independent of the PSTN (public switched telephone network). iDEN PTT is effectively "tower-to-tower", which (a) makes it consistentlly faster & more efficient, and (b) when a regional emergency occurs and the PSTN becomes overwhelmed so the average user's voice calls can not get through, Nextel's iDEN PTT calls sail right through, unimpeded by the crush of calls trying to get through PSTN. That is the sole reason that Nextel was THE system to have after the 9-11 attacks (and recall, then-mayor Gulliani used his Nextel phone to keep things moving from his office, and his actual Nextel phone is on display at the Smithsonian because of the importance it had in those crucial hours & days following the 9-11 attacks in Manhattan). The same held true over at the Pentagon on 9-11. And when Verizon's and ATT's systems were down entirely in Manhattan, Nextel loaned the VZ and ATT technicians hundreds of Nextel iDEN phones so those competitors used Nextel Direct Connect to be able to get their competing networks back up & running. Without Nextel's iDEN-based PTT, it would have taken DAYS or perhaps weeks LONGER for VZ & ATT to get their cellular networks running again. NEXTEL. | Done.

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