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Verizon Wireless Sued Over V710 Bluetooth Limitations

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Top message:  Why sue when you can switch? by pcrisp07   Jan 17, 2005, 1:45 PM

Replying to:  Re: Why sue at all? by BigRob   Jan 17, 2005, 6:38 PM

Re: Why sue at all?

by VWO4L    Jan 23, 2005, 2:44 PM

BigRob said:
What they did was very misleading, and I can remember companies being sued for misleading custtomers. They said it was able to connect to computer via bluetooth. MOST people would assume that means transfering files too, and I'm sure Verizon knew this



I'm sure you know what happens when you assume. That's where the problem lies. All these people want Verizon to baby them and hold their hand as they make their phone decision. Make up your own mind, do your reasearch and get what you want and need, not what you think you are getitng but didn't because of a lack of research on your part.

It's funny really. On every other phone, you have to pay VZW in order to transfer files and data from the phone. Then, this BT phone comes out and a few people think that they can now 'get one over on the man' and transfer files and data by using the BT instead. But, Verizon already saw that as an issue and disabled it beforehand in order to protect their own interests. Nothing wrong there. Would you give away something for free that everyone else is paying for?. Some who bought this phone are just angry that they can't get something for free that all other VZW customers with non-BT phones have to pay for.

I honestly think that very few people who bought this phone bought it because of the ability to transfer files anyhow. I'd say that a large majority of them were more concerned with the headset profile. Again, research would have solved that problem anyhow. Since this phone was first released, I've seen threads on here from people who were complaining of the inability to transfer files via BT. It wasn't a hidden issue. A few minutes of research before the purchase would have solved the problem for 99% of the buyers who are now complaining.

It seems as though the extent of the research that was done by most folks was solely on the VZW site. I don't pity anyone who takes only the opinion of the dealer's site as their sole research on a product. That's a personal issue, not an issue worthy of suing over.

Hopefully, this will make more folks understand the power of research from 3rd parties(such as this great site).

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