Android Developers Can Now Respond to Play Store Reviews

JBlaze74 said:
One of the benefits of a review on anything is to leave feedback without debate or discussion. I understand a review possibly being unfair, or blatantly incorrect, but allowing a developer to repsond inline to review is a very good way to devolve the review forum into an argument. I remember one time, my wife had a very bad experience with a seller on Ebay. She left a bad review of the seller along with a negative rating. Ebay then provided my wife's personal contact information to this seller, who emailed and tried to call her to confront her about the rating and review. I think feedback and exchange is a great idea, in theory, but in practice, developers should react to negative feedback by improving their product. Hope this works out ok.

Have you see the Google Chrome app store's comment system? That's devolved into utter chaos. Most of the comments are just people cheering for their favorite apps.