Nokia Lumia 900 Network Bug Fix Now Available
Replying to: Interesting by Jarahawk
Re: Interesting
Actually the 'smartphonebetatest' website was mocking the iPhone....but regardless, Nokia has shown the CORRECT way to handle a problem with product, and has become the anti-Apple.
Step 1: Admit fault
Step 2: apologize and offer compensation for your troubles
Step 3: Fix the problem
Apple's way of dealing with a problem however is
Step 1: Deny the problem exists
Step 2: Begin deleting threads complaining about the problem from the Apple support forums
Step 3: Finally admit a problem exists, but blame it on the users
Step 4: Quietly release fix for the problem while still insisting the problem never existed
I prefer the Nokia approach
Step 1: Admit fault
Step 2: apologize and offer compensation for your troubles
Step 3: Fix the problem
Apple's way of dealing with a problem however is
Step 1: Deny the problem exists
Step 2: Begin deleting threads complaining about the problem from the Apple support forums
Step 3: Finally admit a problem exists, but blame it on the users
Step 4: Quietly release fix for the problem while still insisting the problem never existed
I prefer the Nokia approach
Replies
- Re: Interesting by davegaul75
- Re: Interesting by T Bone
