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AT&T to Unlock Off-Contract iPhones

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I used to be AT&T

gsmcentral

Apr 9, 2012, 5:40 PM
I ended my contract in good standing, I have an iphone 4, locked to AT&T gathering dust. I call customer service they tell me I have to have an existing AT&T number to get the unlock code...
explanation on their policy blah blah my trying to explain what I read in this article gets met with met with a mixture of ignorance and attitude. I don't want to fight with At&T CS anymore.

There is a problem from what I am understanding about this article and what AT&T customer service reps are being told.

Kinda knew it was too good to be true. Any AT&T reps out there that know what they are doing, could you please email me? I need to speak to someone with intelligence, I know there are one or two of you out there. gusbaby@hotmail.com
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Vosim

Apr 9, 2012, 6:19 PM
Thanks to your poor attitude, the one or two intelligent ones won't bother. 😁
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gsmcentral

Apr 9, 2012, 6:30 PM
Poor attitude? How did I get that? You must be mistaken sir. I didn't argue with them, as i know that will accomplish nothing. Much like replying to people who don't have a clue of situations they know nothing about.
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Vosim

Apr 9, 2012, 11:36 PM
[Reply deleted due to OP's cluelessness.]
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Ken6271

Apr 9, 2012, 6:27 PM
You got misinformation my friend. I work for AT&T and all that is needed is for the IMEI number to be verified that the iPhone completed the 2 year contract. There are tools to verify that information. If you bought iPhone at no commitment pricing (full price), then you just need reciept showing that. Bottom line is that you do not have to have account with AT&T, its all about the IMEI and the history of the iPhone.
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verg19

Apr 10, 2012, 7:33 AM
correct as long as we can bring up your old account, meaning the number was not given to someone else, then we submit a form to have your phone unlocked after that within a few hours you synch the phone to itunes and it will unlock your device. However if we cannot bring up your old account then we cannot file the correct forms, as this policy just took effect on the 9th not all agents were made aware of the unlock process hope this helps
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