Cingular Completes Public Phase of AT&T Wireless Takeover
Cingular and AWS sites are gettin' hit HARD
You can barely view any rate plan or phone information on either site, you get an error half the time.
It's cool that everybody wants to tranfer to Cingular (it's going as Cingular planned), but obviously they didn't plan for this kind of traffic.
Same old, same old.
It's cool that everybody wants to tranfer to Cingular (it's going as Cingular planned), but obviously they didn't plan for this kind of traffic.
Same old, same old.
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You're right. I work for an AWS business call center and we're only supposed to receive calls from business customers. Some sales reps were giving consumer customers the direct number to us... Yesterday we received an extra 900,000 calls to our "merger teams", no lie. This merger is killing us in the call centers... 😳
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corporate said:Or perhaps they're simply updating their respective websites?
You can barely view any rate plan or phone information on either site, you get an error half the time.
It's cool that everybody wants to tranfer to Cingular (it's going as Cingular planned), but obviously they didn't plan for this kind of traffic.
Same old, same old.
...
muchdrama said:
Or perhaps they're simply updating their respective websites?
Well as any web developer (front-end or back-end) would tell you (and any business person should agree) you upgrade beforehand, not once you merger. It's very easy to build something out that you can switch to or to add more servers to production for the additional hits.
They got exactly what they wanted which is a ton of traffic but by not being able to handle it is losing them business.
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staiano said:muchdrama said:
Or perhaps they're simply updating their respective websites?
Well as any web developer (front-end or back-end) would tell you (and any business person should agree) you upgrade beforehand, not once you merger. It's very easy to build something out that you can switch to or to add more servers to production for the additional hits.
They got exactly what they wanted which is a ton of traffic but by not being able to handle it is losing them business.
Exactly. It's not that they were rushed into providing a uniform front, they had all the time they needed to compile the information and update their systems..
Which they unfortunately didn...
(continues)
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staiano said:I imagine a merger this mammoth played havoc with their attempts to plan ahead.muchdrama said:
Or perhaps they're simply updating their respective websites?
Well as any web developer (front-end or back-end) would tell you (and any business person should agree) you upgrade beforehand, not once you merger. It's very easy to build something out that you can switch to or to add more servers to production for the additional hits.
They got exactly what they wanted which is a ton of traffic but by not being able to handle it is losing them business.
...
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