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Consumer Cellular Intros Doro PhoneEasy 618

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original version, submitted Jan 5, 2013, 2:34 PM:

Consumer Cellular Customer Service

Consumer Cellular claims, "Help is at your finger tips! Free and Easy Calll 800-..."

What they don't tell you anywhere in writing or on the Web site is that Customer Service only works during daylight hours Eastern Time. The Customer Service hours are not published anywhere. It's a secret apparently.

So if you want someone to help you, you are stuck waiting until the folks in the Eastern Time zone get up and see the sun. Other than that, Customer Service is "Happy to help!"
Sad

edited Jan 5, 2013, 2:40 PM to the current version:

Consumer Cellular Customer Service

Consumer Cellular claims, "Help is at your finger tips! Free and Easy Call 800-..."

What they don't tell you anywhere in writing or on the Web site is that Customer Service only works during daylight hours Eastern Time. The Customer Service hours are not published anywhere. It's a secret apparently.

So if you want someone to help you, you are stuck waiting until the folks in the Eastern Time zone get up and see the sun. Other than that, Customer Service is "Happy to help!"
Sad

 
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