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AT&T Mobility Dumps Flat Early Termination Fees

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MidnightDT

Oct 17, 2007, 1:05 PM

As usual at&t copies verizon wireless

at&t continues the trend of following every move verizon wireless makes. I suppose its a good idea if you can copy everything VZW does maybe you will do better.
They don't copy VZW verbatim. For example, the New Every 2 program is way more generous than the program at&t came out with. If at&t does a prorate rather than a variable termination fee, then they will one up Verizon Wireless
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inichira88sm

Oct 18, 2007, 9:43 AM

at&t always behind the curve

As many of us already know, Verizon has been doing this for about months now. at&t is just pissing people off with their weak marketing tactics. at&t needs to be original. Please at&t stop coping Alltel, Verizon, and Sprint. Along with their "new 30 day test drive" we all know this sound familiar (Sprint and Verizon). I think I speak for a lot of us.
I agree with the changes due to its best for the consumer. no one should be locked into a contract. If your carrier is not providing your needs then you should be able to walk away without ETF. I say choose the least evil.
what are you talking about, verizon wireless does a variable termination fee, not a prorate
nextel18

Oct 16, 2007, 10:20 AM

I do not think that AT&T and others should prorate the ETFs, but should increase.

With a contract situation and to break the contract I think the fee to do so should be a lot more than they actually prorate of the ETF and even with the standard ETFs. I think the carriers should charge more if the consumer stays longer than those 30-day trials. See how much it would cost to break a contract with a lease of a car or an APT or something of that variety and compare it to the ETFs of the phone companies. Customers in the wireless and wire line services are very luck to even get a low ETF or in this case a prorated one. If I was the carrier, I would not do this and/or I would increase the ETF. If they started to give all these kind of goodies to the customer then they would take advantage and the carriers CPGA and other costs ...
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The next logical step, nextel18. Muhahahaha! 🤣
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I conpletely agree.

The company is not liable or responsible for comsumers choosing something that is "not right" for them.

We here in America should not take a technology hit or nice phone hit because we cant seem to stay with our service provi...
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🤨 Nextel 18 i would have to disagree with you... as you know, technology is not perfect and at any given time or point, your wireless carrier could start having major issues for some reason or another which causes customers to be upset! I should kno...
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I don't agree. 2 years is a long time and so much can change in someones life in that time. It is much different then a new car or what not. However since you brought up the car lease thing. Maybe other carriers can buyout your contract like the car d...
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Nextel-very good explanation, from my experience in a wireless store I totally agree with you, now as consumer I am happy with the prorated fees, but I think cheaper escapes are dangerous for AT&T.
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nextel18 said:
With a contract situation and to break the contract I think the fee to do so should be a lot more than they actually prorate of the ETF and even with the standard ETFs. I think the carriers should charge more if the
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pls wake yourself up and recognize. the carriers are not doing this out of compassion and heart for their customers.. these are the same bullies who in lockstep all agreed to almost abolish the 1 year contracts .

They have to do this to keep g...
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SCTelephoneMan

Oct 16, 2007, 9:09 AM

vzw has had the prorate for a year

and changing calling plans without extending for over a week
you silly VZW lover
no you can't call that a prorate, sorry
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though we technically could extend contracts when customers changed their plans, this practice ended years ago. this is nothing but them finally taking the option away, actually i have never done it and don't even know how and i've worked for the comp...
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When I wanted to cancel 4 lines a month before my contract was up, I was told that I would be charged $175 per line for ETF. VZW doesn't have that policy. This was back in May of this year.
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beeferjay

Oct 16, 2007, 10:07 AM

BUYER BEWARE

holy snikeys batman, ATT is letting people out of their contracts for cheaper.

It is long overdue.

It was long awaited by many cheapskates not willing to spend any money to recoup lost subsidy costs.

You get what you pay for. You dont do your homework, you will be unhappy or pay to get out of your contract.

Just 'cuz they're letting you off the hook easy doesnt mean you can just go sign up with anyone.

do your homework people

(this message was meant for the very very few who read these forums and are not hip to the ways of the game)
Because it differentiates customers who have been around for a while from those who have just signed on. No it doesn't make a difference in anything of substance but the attitude towards existing customers matters. I'm glad at&t is learning.
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phonemechanic

Oct 16, 2007, 12:23 PM

I can see it now....

I'm already envisioning the day when sales reps no longer promote the quality of the service, but how cheap the carrier will let you break their contracts 👀 👀 🤣
I can see it now. people pay more for their phones and shop carriers, if you don't like this one, they don't do you good, you say, bye and port over to another.

There is no reason for contract service outside of a phone subsidy. None.
nextel18

Oct 16, 2007, 2:44 PM

Better article on this issue.

Better article I think on this issue. “Lower cost of canceling
Wireless customers in the U.S. are generally required to sign up for one- or two-year plans, with early-termination fees typically set at $175 to $200. When they want to alter monthly plans, customers are usually required to extend their current contract or enter a new one.
Under AT&T's new approach, the early-termination fee would be progressively reduced over the life of the plan. It would apply "early in 2008" to new and current customers who sign one- or two-year contracts.
Spokesman Mark Siegel said AT&T has not yet determined how much the fee would decline. The company will inform customers shortly before the change takes effect, he said.
Late last year, Veriz...
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Protege

Oct 16, 2007, 2:23 PM

Question for Rich/Eric...

Wasnt there a mandate/law passed that stated any contract after November 2006 would carry only prorated fees upon termination? Or was this only for VZW?
sangyup81

Oct 16, 2007, 9:07 AM

Is this a true prorate?

And I'm not talking about the $5 a month crap that VZW is doing that supposed to be so great. A true prorate will be

(months done/total months in contract)*ETF

not ETF-(months done * $5)
Is it not good enough that a company at least has the prorate? Why do you have to b!tch that it is not exactly what you would want it to be? $5 off the ETF for every completed month is not bad at all it is better then paying the full $175 which most c...
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No it should be like this:

Total months left in contract(ETF/Total months of contract)

Example:
Customer has signed a 2yr agreement, has been in contract for 13 months, and Service Provider charges a total 175 ETF.

11(175/24)=$80.21

With ...
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sangyup81 said:
And I'm not talking about the $5 a month crap that VZW is doing that supposed to be so great. A true prorate will be

(months done/total months in contract)*ETF

not ETF-(months done * $5)

I agree...
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It could be worse! They could require you to pay in full the remainder of your contract at the rate you signed up for!!!!!

IE.. Say you have 6 months left in your contract and you want to bail.

$39.99 x 6 = $239.94

I'll take the $85 p...
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Bigbmc26

Oct 16, 2007, 8:59 AM

That's how it was...

here in the southeast, anyway. It never should have changed!
Wasn't that one a $250 ETF prorated over the term of the contract? I wonder if they'll put it back at that system.
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