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Verizon Implementing $30 Upgrade Fee Starting April 22

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Apr 13, 2012, 2:08 PM

Just in case I had any doubt about leaving Verizon

(Waves goodbye, with a smile on his face...) Very Happy
Pretty sure att and sprint have upgrade fees too, and Verizons upgrade fee is still cheap.
You do know that every carrier charges an upgrade fee right?

Apr 13, 2012, 5:37 PM

US Cellular

At US Cellular they have great cust service, NO upgrade fees, NO new contracts when you upgrade. Great carrier, Verizon may just lose some business in areas where this US Cellular is.
Oh and I forgot, I get points each month so I dont have to wait 2 years to upgrade!

Apr 12, 2012, 9:44 AM

how many of you are willing to do something about it???

seriously. how many of you who are complaining will actually doing something about? just leave and take your business to another carrier. it's that simple. if a corporation see's an exodus, they will do something about it. just don't keep giving to the evil red empire like sheep. get a backbone and let your money do the talking. that's all i have to say about that.
I don't disagree with your position here, but I have to honestly ask a question. Where are they going to go? AT&T and Sprint already charge $36.00. T-Mobile charges $18.00. Verizon is less than the other 2, but unless everyone is going to run to T...
I'm not complaining. I'm just making comments. Leave Verizon? Where would I go? AT&T? Same s--- with worse service. No one else has the same coverage or even close. Face it. Death, Taxes and Upgrade Fees. It's inevitable...

Apr 11, 2012, 9:49 AM

Don't be surprised

The big dogs all move in lock step. One does something, you can bet the others will follow. AT&T implemented a $36 fee not too long ago and Sprint has it too, and even T-Mo has an $18 fee - this was bound to happen.
It's revenue. The end.
Sprint has always had the $36 activation fee. Originally it was waived when ordering online. There was an $18 upgrade fee when purchasing in store and possibly through Telesales (option to waive it.) Now since we have the iPhone..that $20billion and a...

Apr 11, 2012, 12:26 PM

Whores just like AT&T

Yep doing what AT&T does what crap is that. It's bad enough you have to wait 2 years versus 1 year before now and this. My friend has AT&T and went in to get new phone and was going to pay the 200 + tax then they told him another 30-35 fee and he walked out.
You can thank apple.

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Apr 12, 2012, 12:04 PM

Are they trying to punish us?

An upgrade is supposed to be a discount on a new phone as an incentive to renew your contract with them. Now they are saying, we want you to renew your contract with us, but we will penalize you for doing so?? Doesn't make much sense... Shocked

Apr 11, 2012, 8:14 PM

Are they serious?? Extra fees w/the horrible phones they offer??

C'mon really?? VZW wants an extra $30 for an upgrade with the horrible phones they offer? First, I am paying the same price for 5GB of internet service that I was paying for unlimited since they stole that from me and now this? I am really getting tired of these people!! If they had better phones maybe this wouldn't be that bad. They just made me want to keep my phone forever now!!! Shocked Shocked Surprised
I suppose that depends on the phone you have, lol.

Apr 11, 2012, 8:07 PM


The fact that Verizon makes more money than they can count and has taken more away from there customers every year, I ask you this when is it going to stop?? Granted Verizon has the best service out there but increase after increase is out of control. It shouldn't be allowed!!!

Apr 11, 2012, 7:50 PM

Take your fee and shove it!

The public out cry will change this fee from $30 to $0 if they want to keep their customers happy!

Apr 11, 2012, 4:56 PM

Of course they did, it's free money for doing, well, nothing.

It's bull that the fees are "needed". They're paying the employees to be in the store anyway, and when you get a new phone you don't use $30 worth of anything in activating it.

Face it, they saw an opportunity and took it. Heck, the other carriers are doing it, and the customers are tolerating it. Why not, right? It's a sh!tload of money.

All that said, for the record I think it sucks.
Yes, so do I. BUT if it were my company and I was seeing that profit slip down the drain while AT&T and others made money hand over fist...I am SURE that I would have a different opinion.

Apr 11, 2012, 4:48 PM

It Finally Happened

It was just a matter of time.

Apr 11, 2012, 9:21 AM


We all knew this was going to happen. Since sprint upped there's to 36 bucks a pop.
So if we purchase a new phone through Amazon or buy one online are they still going to charge the fee.
At least they gave a good cover story to why. But I still think its BS that one carrier comes up with a crappy idea to make money and the rest follow suit.

But I guess there is always straight talk, boost, tracfone, net10, and all the other prepaid...

Apr 11, 2012, 9:49 AM

This type of thing bugs me.

Just raise the price of the phone if that's what you want to do. Don't advertise it as $199, when it's actually $229.

It's like when the government forces the companies to implement something and allow them to charge a "fee" for it instead of being honest and calling it a tax.
ah yes, the eternal debate of just including the cost of activation or upgrading into the handset cost.
Won't happen. Why? The average Joe consumer will walk into a retail store and see the deal for "free" or whatever and jump on it. Make that free ...
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