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AT&T Customers Campaign Against Data Policies

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Feb 29, 2012, 7:20 AM   by Eric M. Zeman

AT&T is facing a customer backlash now that it is enforcing certain network management policies. Last year, the company announced plans to throttle data speeds of the top 5% of customers. Though it varies market-to-market, many customers have reported being throttled once they reach approximately 2GB of data per month. One customer in California successfully sued AT&T in small claims court over the throttling and won an $850 judgement (AT&T is appealing that case). Now, another customer has started a campaign on Change.org in an attempt to get AT&T to alter its data policies. The customer complains that her account was throttled once she reached 2GB of data usage per month, even though AT&T offers 3GB plans. So far, 9,500 other AT&T customers have signed the petition. An AT&T spokesperson said the company had already throttled data speeds for about 200,000 of its customers who were using about 2GB of data per month. AT&T has some 17 million customers with unlimited plans who could be affected by the throttling policy.

more info at Change.org »
more info at DailyTech »

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Subject Author Date
question Massively Mar 1, 2012, 5:30 PM
look at this Seajay505 Mar 1, 2012, 1:48 PM
Some FACTS for customers looking elsewhere (or AT&T Fanboys) tether Feb 29, 2012, 7:03 PM
Here is the thing with the 2GB and throttling of data Ken6271 Feb 29, 2012, 3:20 PM
Fantastic! Fight these clowns who refuse to invest in their network tether Feb 29, 2012, 12:16 PM
Is this being moderated AT ALL?? keithfrombm Mar 1, 2012, 10:21 AM
Is it just me or... 216dilbert Feb 29, 2012, 10:58 AM
So.... Beatertruck Feb 29, 2012, 1:03 PM
Normally... keithfrombm Feb 29, 2012, 12:26 PM
Something I don't understand Jellz Feb 29, 2012, 11:55 AM
 
 
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