Sprint Uses Carrier IQ to Monitor Network Performance
In a statement provided to The Verge, Sprint today admitted that it uses information harvested by Carrier IQ to help manage the performance of its network. "Carrier IQ provides information that allows Sprint, and other carriers that use it, to analyze our network performance and identify where we should be improving service," said Sprint. "We also use the data to understand device performance so we can figure out when issues are occurring. We collect enough information to understand the customer experience with devices on our network and how to address any connection problems, but we do not and cannot look at the contents of messages, photos, videos, etc., using this tool. The information collected is not sold and we don't provide a direct feed of this data to anyone outside of Sprint." Carrier IQ has come under fire for collecting user data on Android and other smartphones. Nokia and RIM, have said that Carrier IQ is not installed by them on their devices. Verizon Wireless has also said that it does not use Carrier IQ. AT&T has also admitted to using Carrier IQ, as have HTC and Samsung. Senator Al Franken has requested that Carrier IQ provide the U.S. government with a detailed list of what information it does and does not collect, how that data is stored, and what's done with the data. Carrier IQ has until December 14 to respond.
Google Intros 'Zero-Touch' Android Enterprise Deployments
Google today made it easier for businesses to configure and deploy Android handsets to employees with a new tool called zero-touch enrollment. Google says zero-touch lets companies configure purchased devices and ship them directly to employees completely preconfigured with corporate policies and controls all in place.
Apple Watch Series 3 Supports Carriers' One Number Calling and Messaging
Apple this week announced the Apple Watch Series 3 with an optional cellular radio. The LTE radio makes it possible for the smartwatch to connect to cellular networks on its own, without a nearby iPhone.
AT&T Stepping Up Three-Channel Carrier Aggregation
AT&T today confirmed to Fierce Wireless that, like its competitors, it is deploying three-channel carrier aggregation on its LTE 4G network. "We're currently in the process of deploying three-way carrier aggregation on our network," said AT&T spokesman Steven Schwadron in a statement given to Fierce.
Microsoft Adds Carrier Billing to Windows Store
Microsoft has expanded an existing agreement with Boku to bring carrier billing to the Windows Store. Sprint is the first carrier too support the service, which means Sprint customers will be able to charge Microsoft Store purchases to their monthly bill.
AT&T Adds Carrier Aggregation to Several Big Cities
AT&T has expanded the use of carrier aggregation to its LTE network in New York City, San Francisco, and Dallas. Tom Keathley, AT&T's SVP of network and product planning, told Fierce Wireless that AT&T has deployed carrier aggregation "in a significant way." The company plans to further expand carrier aggregation across its network over the course of the year.