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RIM Issues Apology, Says Service Now Restored

Article Comments  5  

Oct 13, 2011, 9:44 AM   by Eric M. Zeman   @phonescooper

Research In Motion today announced via a press call that its BlackBerry services have been fully restored around the world. In a statement provided earlier in the day, RIM said, "BlackBerry services are operating well globally. BlackBerry Support teams continue to monitor the situation around the clock to ensure ongoing service stability. Some customers in Canada and Latin America who are sending messages to other regions may see intermittent message delays. Support teams are actively addressing this." RIM co-CEO Mike Lazaridis also issued a public apology for the outages in a video posted to the company's web site. He said that RIM is sorry for the service disruption and is doing everything it can to discover the root cause of the problem and prevent it from happening again.

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Oct 13, 2011, 5:41 PM


Guess they shouldn't of laid so many people off. Surprised
I doubt that has anything to do with it....

Frankly, I use a Blackberry and I think the media coverage of this event is inflated.....so once every couple of years there's an outage, that's normal....big whoop.....the only thing that didn't work was...
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