RIM Issues Apology, Says Service Now Restored
Oct 13, 2011, 9:44 AM by Eric M. Zeman
Research In Motion today announced via a press call that its BlackBerry services have been fully restored around the world. In a statement provided earlier in the day, RIM said, "BlackBerry services are operating well globally. BlackBerry Support teams continue to monitor the situation around the clock to ensure ongoing service stability. Some customers in Canada and Latin America who are sending messages to other regions may see intermittent message delays. Support teams are actively addressing this." RIM co-CEO Mike Lazaridis also issued a public apology for the outages in a video posted to the company's web site. He said that RIM is sorry for the service disruption and is doing everything it can to discover the root cause of the problem and prevent it from happening again.
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