RIM: Service Problems Not Due to Hack
Research In Motion held a press conference this afternoon to address the service problems it is currently experiencing in regions around the globe. As it stated earlier, the problem occurred when a core switch failed and then that switch's back-up failed. RIM reiterated that the problems have nothing to do with a hack or any sort of attack. The switch failures created an intense backlog of messages and data requests, and RIM has had to throttle back BlackBerry data traffic as it processes the backlogged messages. The company assured media that fixing the problem is the company's top priority. RIM said that it is still analyzing why the core switch failed, and why its back-up switch failed. RIM said that some customers are seeing no problems, some are seeing delays in the delivery of emails and BlackBerry Messenger messages, and some are seeing total loss of BlackBerry-specific services. RIM did not provide any sort of timeframe for when users can expect to see full service restored.
BlackBerry to Quit Pakistan Over Privacy Issues
BlackBerry today said it plans to leave Pakistan by Dec. 30 due to disagreements with the Pakistani government over privacy.
Samsung Blames Note7 Recall On 2 Battery Problems
Samsung today said problems created during the manufacture of the Galaxy Note7's battery caused the phone to sometimes overheat and burst into flame. The company says two separate battery defects are at fault, but maintains nothing was wrong with the phone itself.
Skype Experiencing Trouble, Fix In the Works
Skype said people may have problems using its calling and messaging service today. Skype detailed some of the issues in a blog post.
Facebook Messenger Brings SMS Back to Android App
Facebook today said Facebook Messenger users will once again be able to send SMS messages — as long as they're running Android. Essentially, Android users can set Messenger as the default SMS app, which will route all SMS messages and conversations through Messenger rather than any other SMS apps that may be installed on the device.