BlackBerry Outage Reaches the U.S.
Oct 12, 2011, 11:45 AM by Eric M. Zeman
Research In Motion today confirmed that its customers are experiencing service disruptions in the U.S. and a number of countries abroad. RIM explained that a core switch failed recently, and then the backup also failed, leaving a bottleneck of emails, BBM messages, and browser data requests in its system. Many customers in European, Asian and African markets have been without email and BBM service for several days. Today is the first day of service disruption has hit the U.S. and Canada. RIM said it is working around the clock to resolve the problem and restore normal service.
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