Sprint's Mobile IP Relay Service Brings Calling to the Deaf
Sprint today announced the availability of a new Android application that will allow deaf, hard of hearing, or speech-disabled customers to make and receive phone calls on their Android smartphones. Sprint Mobile IP Relay assigns each customer a 10-digit number, which can then be used to access the service from their device. It offers features such as the ability to: make/receive voice calls; save conversations; adjust font size, colors, and backgrounds; access the device's contact list, call history, and live Sprint Replay customer service reps; and make 911 emergency calls. The application requires Android devices running Android 2.1 and up. It works on Sprint's 3G and 4G networks, as well as Wi-Fi.
AT&T iPhone Owners Can Now Use WiFi Calling
AT&T today enabled WiFi calling on the iPhone. iPhone owners who've updated to iOS 9 can make and receive voice calls via WiFi rather than cellular networks.
AT&T Brings WiFi Calling to Android Phones
AT&T today launched WiFi Calling on Android. Starting with the LG G4, AT&T customers will be able to make/receive calls and send/receive text messages via WiFi.
FCC Hits Sprint with Nominal Fine Over Emergency Services
The FCC today levied a $1.18 million fine against Sprint for its inability to properly handle emergency calls made through its wireless Internet Protocol Captioned Telephone Service (IP CTS). According to the FCC, Sprint's IP CTS system was unable to accept or handle emergency calls for a period of six months in mid-2014.
T-Mobile Using Apple Business Chat to Bring Customer Service to iMessage
T-Mobile today said its iPhone customers can use the new Apple Business Chat feature to converse directly with T-Mobile customer service representatives. Apple Business Chat is a tool added via iOS 11.3, which Apple distributed to iOS devices last month.
Sprint Expands Personal Concierge Service to More Cities
Sprint today said its Direct 2 You home delivery and setup service is now available to all customers in Kansas City, Chicago, and Miami. Sprint initially launched the service in those markets in April, but it was limited to existing customers.
Thank you Sprint
I hope more carriers jump on this wagon.