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AT&T Sues to Prevent Merger-Related Customer Arbitration

Article Comments  70  

Aug 13, 2011, 7:25 AM   by Eric M. Zeman   @phonescooper
updated Aug 16, 2011, 9:49 AM

AT&T has responded to a brewing lawsuit by filing litigation of its own. A law firm called Bursor & Fisher has convinced more than 1,000 AT&T customers to participate in a lawsuit aiming to halt AT&T's proposed acquisition of T-Mobile. The law firm recently filed eight arbitration cases in several states on behalf of these customers. AT&T has responded in each of the eight cases, filing an opposing federal lawsuit. AT&T says that the arbitration clause in customer contracts precludes this type of legal action. "The bottom line here is an arbitrator has no authority to block the merger or affect the merger process in any way," said AT&T in a statement sent to AllThingsD. "AT&T's arbitration agreement with our customers - recently upheld by the Supreme Court - allows individual relief for individual claims. Bursor & Fisher is seeking class-wide relief wrapped in the guise of individual arbitration proceedings, which is specifically prohibited by AT&T's arbitration agreement. Accordingly, the claims are completely without merit. We have filed suit in order to stop this abusive action." AT&T's proposed acquisition of T-Mobile is still under review by the Federal Communications Commission and Department of Justice.

more info at AllThingsD »



This forum is closed.

This forum is closed.


Aug 13, 2011, 8:28 PM

less competitions = higher prices. BS!

do you know how many car manufactures out there?
then why isnt Mercedes selling under cars under 20,000$ ?
of course you pay more if you want better coverage (att + tmobile towers).
but if you dont want to pay more, get virgin mobile! 35$ for unlimited calls, texts, and web !
why isnt Mercedes selling under cars under 20,000$ ?

I was going to explain the absurdity of this question, but it is easier to point out that Mercedes owns the Smart brand which in fact does sell for less than $20,000.
Your analogy is a bit of a stretch, to say the least...but I ain't gonna try to argue with ya.
mmmm, VM is a prepaid brand of Sprint and does not own their own nationwide network. They are at the mercy of Sprint, who in turn has said that they will ptobably not be able to compete if the duopoly is created.
netboy said:
do you know how many car manufactures out there?
then why isnt Mercedes selling under cars under 20,000$ ?
of course you pay more if you want better coverage (att + tmobile towers).
but if you dont want to pa

Aug 16, 2011, 5:49 AM

Way to treat your customers ATT

Sue em' back! Surprised

However dissatisfied they are, your not going to keep customers this way.
The merger hasn't even taken place yet, and ATT is already putting the screws to customers.
So with your theory after the merger AT&T is gonna go bankrupt because all there customers will be upset.... The reality is that the MAJORITY of AT&Ts customer think its a good thing. You cant make EVERYONE happy, obviously there are however people ma...

Aug 13, 2011, 9:06 AM

bottom line

So what at&t is saying is that it's own customers have no say in the matter. Oh, silly at&t, you should know better. Each and every one of your customers do have a choice. at&t is not the only wireless provider!
Thats exactly what I got from the above statement.
In all honesty some consumers will not like the proposed changes. Unfortunately you can't make everyone happy. Just as many people that dont like the merger theres more that would love this to happen for improved service and network. AT&T does care a...
Thing is, they do have a say so. They can choose to stay or leave the company. These customers were probably told that their monthly rates would go up, if the merger goes through. I'm not saying that's the only reason these customers agreed to sue but...
I'd advise everyone who thinks this is unfair to take a look at their contracts. Everyone that signs a contract with AT&T signs an arbitration clause. AT&T is simply enforcing that clause. If you think its okay for customers to have the ability to ...

Aug 15, 2011, 11:31 AM

De La Vega

is just another corporate Evil or Very Mad Twisted Evil and it is all about the Benjamins as usual.

Aug 13, 2011, 9:42 PM

Easy Fix

Require the actual account holder to agree to be part of the lawsuit .. that'll be less than one remaining lawsuit Laughing
What do you mean? Obviously they aren't filing lawsuits on behalf of authorized users...

Aug 13, 2011, 8:56 PM

In the end u get what u paid 4

AT&T can charge whatever they want for their service. If you feel its too much switch to Metropcs. But guess what.....theb ur gonna complain about how to $40 talk text web plan can't get u as well as the $115 from AT&T.And dunnieat question is when is Metropcs getting the iphone....smh
lol :-)

Aug 13, 2011, 10:27 AM

First world problems...

Mark my words.

AT&T will not raise prices for existing customers, simply because they buy another company.

It's ridiculous to believe they will, when they know people have other choices. And they do...

If you are with AT&T now, and content with what you have, then what's the problem? If you are not content, feel free to try out other carriers, If you are not with AT&T, then why talk at all?

My 2 cents.
Everyone in America wants to sue at any oppurtunity. And we all like to bitch. Plus when you have some firm offering big money and no time of your own, well sign me up to!
clemay said:
If you are not with AT&T, then why talk at all?

1. Preservation of healthy competition and consumer choice.

Try this straw man argument. A certain person chooses not to shop at Walmart. Therefore,...
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