Great Call Expands 5Star Personal Security Availability
Great Call today announced the immediate nationwide availability of its 5Star Personal Security Service. The 5Star system works similar to 911, but instead connects subscribers to a Great Call representative who will have immediate access to the user's health profile, relatives' contact details, local hospitals and doctors. If the event requires 911 emergency services, the Great Call operator call reach 911 dispatch and provide the first responders with information about the subscriber and their situation. Great Call can share health information with 911, as well as logistics such as where the customer's spare key might be located in the event that the front door is locked and can't be opened by the subscriber. The service costs $14.99 per month for one line and $8.99 per additional line.
T-Mobile Phones Hanging Up on 911 in Dallas
Hundreds of hang-up calls hitting Dallas' 911 center are causing backlogs, reports the Wall Street Journal, and T-Mobile handsets are to blame. The issue began last fall and occurs when a T-Mobile customer places a legitimate call to 911.
Bulk of Wireless 911 Calls Not Offering Accurate Location
Data culled from the FCC shows that the vast majority - 90% - of 911 emergency calls placed from wireless phones are not providing accurate location data. A company called Find Me 911 filed a Freedom Of Information Act request with the FCC in order to obtain the data.
Apple Patches 911 Bug Via iOS 10.3
Apple this week distributed iOS 10.3 and with it a plug for a serious vulnerability that impacted 911 call centers. Last fall, an Arizona man created code that forced iPhones to call 911 over and over.
FCC to Investigate AT&T 911 Outage
FCC Chairman Ajit Pai said the agency will investigate a recent issue on AT&T's mobile network that prevented some 911 calls from going through. The issue occurred Wednesday evening over a period of several hours.
T-Mobile Fined $17.5 Million Over 911 Outage
T-Mobile has settled with the FCC regarding two separate 911 outages on its national wireless network that prevented customers from reaching emergency services for a period of three hours. T-Mobile agreed to pay the FCC $17.5 million in fines and take steps to improve the strength of its network and 911 services.