T-Mobile Responds to Customer Concerns Regarding AT&T
Mar 23, 2011, 11:31 AM by Eric M. Zeman
T-Mobile has posted a FAQ page to its web site in order to help customers get the information they need regarding the proposed acquisition of T-Mobile by competitor AT&T. In particular, T-Mobile would like to reassure that its customers' devices won't be obsolesced if the acquisition closes. On its FAQ page, T-Mobile explains, "T-Mobile has no plans to alter our 3G / 4G network in any way that would make your device obsolete. The deal is expected to close in approximately 12 months. After that, decisions about the network will be AT&T’s to make. That said, the president and CEO of AT&T Mobility said 'there’s nothing for [customers] to worry about… [network changes affecting devices] will be done over time… Chances are you'll be on to your next device long before AT&T makes any changes to the network.' Now is a great time to get one of our latest smartphones."
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