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AT&T Wireless Explains Porting Delays

Article Comments  18  

Dec 12, 2003, 11:15 AM   by (staff)

AT&T Wireless this week responded to the FCC's recent demand that the company explain number portability delays. The company partly blamed its clearinghouse vendor, Nightfire, citing delays and glitches with Nightfire's system that resulted in a backlog of porting requests. AT&T also pointed the finger at TSI, the vendor used by the other five national carriers, claiming that two TSI software upgrades "shut down critical inter-carrier communications testing" in the final four weeks leading up to number portability becoming available. AT&T also claims that TSI violated a previous agreement by rejecting porting requests made outside certain hours of the day.

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Comments

This forum is closed.

This forum is closed.

SEAfones

Dec 12, 2003, 7:39 PM

AT&T Will Soon Learn Their Lesson

Can AT&T mess their system up any more than they have in the past 2 years. I agree they are going to lose a lot more customers then they ever imagined. Why is it that they needed to be the ONLY company to use a different porting company...KUDOS to the others, Ba-bye AT&T...hope Cingular eats you whole! Shocked
Funny, didn't it state Nightfire, and TSI, not its own systems? Hmm, thought so. Do your research before spouting off, kiddo.
First, AT&T wireless was the first company to initiate compliance with the new portability laws. They chose one company, and months later all of the other companies picked someone else after they realized that dragging their feet and filing appeals w...
(continues)
USFHETT03

Dec 12, 2003, 5:00 PM

TSI

If AT&T would have used TSI instad of some other crappy company, they wouldn't have had all these problems.
Hindsight is always 20/20 =/ I agree with you, though.
...
manynumbers

Dec 12, 2003, 12:38 PM

Blame game

I notice they didn't attribute any of the difficulties to Al-Quaeda.
You're the ones who started the blame game, blaming AT&T Wireless, duh.
...
thats the funniest post ive seen yet dude
t610

Dec 13, 2003, 11:12 PM

Nightfire

AT&T Wireless chose nightfire because they used the company when porting numbers to their fixed wireless service, they actually chose nightfire before any of the other big 6 chose TSI. You can't really blame Nightfire or AT&T Wireless because TSI didn't setup their porting systems according to regulation.
PWIRELESS

Dec 12, 2003, 2:20 PM

bull s h i t

i think its just another bu ll sh it that att is bring up..
all the existing customers are moving away from att wireless. soon gonna claim bankruptcy,,

same of crap
You keep believing that. ;)
 
 
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