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FCC Warns AT&T Wireless on Portability Problems

Article Comments  48  

Dec 4, 2003, 5:35 PM   by (staff)

The FCC today demanded an explantion from AT&T Wireless for delays in porting phone numbers to other carriers. The letter sent to the company, made public in an FCC press release, cites "a number of complaints from consumers and carriers, ... indicating that a porting backlog exists". The FCC is asking for a response within one week, including a detailed explanation of the problems, and what steps are being taken to address the issue.

more info at Reuters »
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Comments

This forum is closed.

This forum is closed.

TDMA DUDE

Dec 9, 2003, 11:09 AM

WARNING

surgeon general warning

reading post by moobak and raven are detrimental to your health. please avoid reading their drivle as you could become stupider with each post read.
You have issues.
Hey genius...stupider is not a word
therepublic

Dec 4, 2003, 7:35 PM

AT&T Wireless

The process is supposed to take 4-24 hours. AT&T Wireless is taking up to a week. Bad boys. I hope they are severely punished.


Twisted Evil
heeey slow down there cowboy... wait until AT&T Wireless responds... there IS a reason for the backlog, and it isn't probably completely AT&T Wireless's fault. Smile
...
TDMA DUDE

Dec 13, 2003, 2:18 PM

fcc complaint stats

The six carriers most frequently mentioned in the complaints are: AT&T Wireless (332 complaints); Verizon Wireless (129); Cingular Wireless (9Cool; Sprint PCS (94); Nextel Communications, Inc. (46) and T-Mobile USA, Inc. (44). The Commission receives many complaints that do not involve violations of a Commission rule or order. Therefore, the receipt of these complaints does not necessarily indicate any wrongdoing by any of the companies involved. Further analysis is required to determine what, if any, violations occurred. In addition, these statistics do not reflect the number of complaints against a particular carrier relative to the number of porting requests made to the carrier. ....

this can be found on the fcc website
First off, as an attws care rep, the one thing i've noticed about the LNP procedure is that when an lnp request doesn't go thru as planned, the company you are porting to is ALWAYS going to blame the other ws company you are porting from. do you actua...
(continues)
...
TDMA DUDE

Dec 13, 2003, 2:12 PM

fcc complaint stats

The six carriers most frequently mentioned in the complaints are: AT&T Wireless (332 complaints); Verizon Wireless (129); Cingular Wireless (9Cool; Sprint PCS (94); Nextel Communications, Inc. (46) and T-Mobile USA, Inc. (44). The Commission receives many complaints that do not involve violations of a Commission rule or order. Therefore, the receipt of these complaints does not necessarily indicate any wrongdoing by any of the companies involved. Further analysis is required to determine what, if any, violations occurred. In addition, these statistics do not reflect the number of complaints against a particular carrier relative to the number of porting requests made to the carrier. ....

this can be found on the fcc website
kcuser

Dec 6, 2003, 1:26 AM

RE Sprint / Cingular

I started my portability on day 1, Nov 24 2pm at the sprint store. I was on SWBell/Cingular -analog-. You know before digital. I've had this number since 1986 when a IMTS phone in the car was $6400.00, via Motorola. I loved my MOTO Vader, but it was time to change.

I've had the sprint since Aug. so.. go in the store 11/24. they say it will take 2-3 days, now 10 days later, I get a call from Sprint and they say SWB/Cin has issues. We again get the --success-- but she says it will take another 10 days or so to -see if it will work--.

I will keep u posted,,but this portability thing S..KS.

P.O'ed in KC
Mad Mad
Twisted Evil

I started my transfer from Cingular to T-Mobile on 11/28. As of today, T-Mobile states they're getting a system error when submitting my number to be ported from Cingular!!! No idea what the error is, god knows how long this will take!...
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