Great Call Offers 5Star Personal Security Service
Great Call recently announced a new personal security service that can be added to its Jitterbug phones and monthly plans. The 5Star system works similar to 911, but instead connects subscribers to a Great Call representative who will have immediate access to the user's health profile, relatives' contact details, local hospitals and doctors. If the event requires 911 emergency services, the Great Call operator call reach 911 dispatch and provide the first responders with information about the subscriber and their situation. Great Call can share health information with 911, as well as logistics such as where the customer's spare key might be located in the event that the front door is locked and can't be opened by the subscriber. The service costs $14.99 per month and will be available to Great all's Jitterbug phones starting in February.
T-Mobile Phones Hanging Up on 911 in Dallas
Hundreds of hang-up calls hitting Dallas' 911 center are causing backlogs, reports the Wall Street Journal, and T-Mobile handsets are to blame. The issue began last fall and occurs when a T-Mobile customer places a legitimate call to 911.
New Big-Screen Jitterbug Smart Made by Alcatel
GreatCall has released the Jitterbug Smart, a new smartphone made by Alcatel. It replaces the Jitterbug Touch3 by Samsung.
Bulk of Wireless 911 Calls Not Offering Accurate Location
Data culled from the FCC shows that the vast majority - 90% - of 911 emergency calls placed from wireless phones are not providing accurate location data. A company called Find Me 911 filed a Freedom Of Information Act request with the FCC in order to obtain the data.
Apple Patches 911 Bug Via iOS 10.3
Apple this week distributed iOS 10.3 and with it a plug for a serious vulnerability that impacted 911 call centers. Last fall, an Arizona man created code that forced iPhones to call 911 over and over.