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printed October 23, 2014
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Review: LG Cosmos Touch

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Menus Calls / Contacts Messaging Social Networking  

 

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Making calls with the LG Cosmos Touch is nice and easy. To dial a number, hit the phone shortcut at the bottom of the main homescreen. To jump to the call log, just hit Send. Or, you can set up to 11 people as calling Favorites from the dedicated Favorites screen. Tap a person's picture and you get a tiny window with four tabs, one each for phone, SMS, email and address book. Unfortunately, you can't tell the Cosmos Touch which number to dial by default for each contact. It always dials the first number in the contact entry, and the first phone field in the address book is for a mobile number. You could just insert any number you like into the mobile field, but this will screw up the SMS shortcut, which also relies on the first number. This feature needs to be much smarter to be useful. At least you can still hit that address book shortcut to see a full list of phone numbers, then just tap the one you want to call if it isn't the default.

When a call comes in, you have a number of options. Of course you can answer or hit the Ignore button, but the Cosmos Touch also gives you a button to simply quiet the ringer, and a shortcut to send a text message. There is a long list of preset messages, or you can make up a fresh message on the spot.

Once you've connected with a caller, another set of buttons pops up on screen. You can mute the call, send the call to a Bluetooth headset, take notes with a notepad or start a text message. The speakerphone option is there, but hidden in a menu. You can make a third call by dialing the number and hitting send, and the Cosmos Touch gives you an easy, onscreen button to merge those calls. That's an unfortunate rarity on Verizon Wireless feature phones. Once you've connected a 3-way call, there's no way to separate the calls or just drop one person from the conversation.

In the address book, there are 5 phone number slots, including a fax field. There are also 2 email fields, as well as a space for a postal address. Once you've entered an address, you can look up a contact in your list and start a navigation session with VZ Navigator simply by tapping on their listing. Entering new contacts into the address book is a hassle, mostly because of the scrolling problems this phone has. When I tried to scroll lower in the list, the phone almost always thought I was tapping on the first field I touched. Better to open the keyboard and use the arrow keys to scroll.

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