Verizon Wireless Apologizes For Data Charges, Settles With FCC
Oct 28, 2010, 2:22 PM by Philip Berne
Verizon Wireless will pay a $25 million fee to the U.S. government to settle the issue of accidental data charges. The FCC was investigating claims of customers who may have inadvertently activated a data feature on a phone without a data plan, thus incurring a data usage charge. Verizon Wireless previously announced it would reimburse customers a total of $52.8 million, mostly in increments from $2 to $6 per user. Verizon has also added a free 50 KB allowance to user accounts with the hope of avoiding future problems. One in six Verizon customers may have been affected by the issue.
from Verizon Wireless
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