Verizon Wireless Apologizes For Data Charges, Settles With FCC
Oct 28, 2010, 2:22 PM by Philip Berne
Verizon Wireless will pay a $25 million fee to the U.S. government to settle the issue of accidental data charges. The FCC was investigating claims of customers who may have inadvertently activated a data feature on a phone without a data plan, thus incurring a data usage charge. Verizon Wireless previously announced it would reimburse customers a total of $52.8 million, mostly in increments from $2 to $6 per user. Verizon has also added a free 50 KB allowance to user accounts with the hope of avoiding future problems. One in six Verizon customers may have been affected by the issue.
from Verizon Wireless
Verizon to Let Prepaid Customers Manage their Accounts Through My Verizon App
Verizon Wireless today said its prepaid customers will soon have access to the My Verizon account management tool. Beginning June 28, prepaid customers can download and use My Verizon to pay bills, set up auto-pay, add data, and perform other account-related tasks.
AT&T and Verizon Change Up Prepaid Offerings
AT&T and Verizon Wireless have recently made changes to their respective prepaid services and taken dramatically different approaches in the process. AT&T's GoPhone customers now have more options than ever, while Verizon Wireless Prepaid customers have even fewer options.
Verizon Offering Bonus Data to Family Plan Subscribers
Verizon Wireless says families of four can get 16 GB of mobile data for $150 per month thanks to a new bonus data promotion. Verizon charges $70 per month for its 8 GB (or, L) plan.
Verizon Adds XXL 18GB Data Option for $100
Verizon Wireless today debuted a fifth option for data-hungry customers. For a limited time, Verizon is offering an 18GB shared data plan that costs $100 per month.
Verizon to Pay FCC $1.35M Fine Over Supercookies
Verizon will pay the FCC a fine of $1.35 million to settle claims the company's wireless business violated customer privacy. The FCC says between 2012 and 2014, Verizon Wireless did not adequately disclose to customers how it used supercookies to gather user data.
Average Joe gets $2, the government gets 25 million, and why should the government be awarded such a huge amount anyway? Was it affected by this overcharge? NO That extra money could have gone to the custome