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Senator Targets 'Bill Shock' With New Bill

Article Comments  37  

Oct 1, 2010, 12:51 PM   by Eric M. Zeman   @phonescooper

U.S. Senator Tom Udall from New Mexico introduced new legislation this week that would require cellular network operators to notify their customers as they approach their monthly allotted limits for voice minutes, text messages, and mobile data. The Cell Phone Bill Shock Act of 2010's main goal is to help prevent Americans from being "shocked" by large monthly wireless bills when they unknowingly exceed their limits. Udall proposes that carriers notify their customers when they reach 80% of their maximum monthly allotment, and, further, that carriers obtain permission from customers before proceeding with charges above their normal monthly fees. Udall said, "Many Americans have been hit hard by ‘bill shock' and I am pleased to introduce legislation that provides additional consumer protections. The texting and Internet capabilities that make today's cell phones more useful than ever should be applied to help customers avoid bill shock. Sending an automatic text or email notification to a person's phone is a simple, cost-effective solution that should not place a burden on cell phone companies and will go a long way toward reducing the pain of bill shock by customers."

more info at Senator Tom Udall »



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Subject Author Date
understand your service bobc74 Oct 1, 2010, 1:24 PM
It's all about data... kingstu Oct 1, 2010, 2:35 PM
don't blame someone else for your ignorence... tomaloma Oct 4, 2010, 9:49 AM
Good Good flip mode Oct 1, 2010, 12:56 PM
this is a symptom... flagrantmisuse Oct 2, 2010, 2:17 PM
It's not our responsibility.... SUMC_MEAD Oct 2, 2010, 1:00 PM
The irony... iJITSU Oct 2, 2010, 12:14 PM
Unfortunately kpeterk Oct 1, 2010, 3:40 PM
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