Senator Targets 'Bill Shock' With New Bill
Oct 1, 2010, 12:51 PM by Eric M. Zeman
U.S. Senator Tom Udall from New Mexico introduced new legislation this week that would require cellular network operators to notify their customers as they approach their monthly allotted limits for voice minutes, text messages, and mobile data. The Cell Phone Bill Shock Act of 2010's main goal is to help prevent Americans from being "shocked" by large monthly wireless bills when they unknowingly exceed their limits. Udall proposes that carriers notify their customers when they reach 80% of their maximum monthly allotment, and, further, that carriers obtain permission from customers before proceeding with charges above their normal monthly fees. Udall said, "Many Americans have been hit hard by ‘bill shock' and I am pleased to introduce legislation that provides additional consumer protections. The texting and Internet capabilities that make today's cell phones more useful than ever should be applied to help customers avoid bill shock. Sending an automatic text or email notification to a person's phone is a simple, cost-effective solution that should not place a burden on cell phone companies and will go a long way toward reducing the pain of bill shock by customers."
more info at Senator Tom Udall »
AD
Comments
This forum is closed.
